spkname128 checkpoint22010 未合并

<|audio_tk_1265|><|audio_tk_487|><|audio_tk_28|><|audio_tk_2214|><|audio_tk_81|><|audio_tk_1154|><|audio_tk_2126|><|audio_tk_4106|><|audio_tk_5797|><|audio_tk_4825|><|audio_tk_4559|><|audio_tk_4553|><|audio_tk_2191|><|audio_tk_2|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_10|><|audio_tk_1478|><|audio_tk_1487|><|audio_tk_1919|><|audio_tk_1900|><|audio_tk_1393|><|audio_tk_1719|><|audio_tk_1962|><|audio_tk_5610|><|audio_tk_5012|><|audio_tk_3463|><|audio_tk_491|><|audio_tk_678|><|audio_tk_4323|><|audio_tk_1380|><|audio_tk_2892|><|audio_tk_4518|><|audio_tk_2564|><|audio_tk_2807|><|audio_tk_3229|><|audio_tk_2357|><|audio_tk_6225|><|audio_tk_1229|><|audio_tk_4776|><|audio_tk_4930|><|audio_tk_5657|><|audio_tk_494|><|audio_tk_494|><|audio_tk_3419|><|audio_tk_4667|><|audio_tk_4643|><|audio_tk_4400|><|audio_tk_4399|><|audio_tk_4728|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_4056|><|audio_tk_6015|><|audio_tk_5283|><|audio_tk_5274|><|audio_tk_132|><|audio_tk_159|><|audio_tk_27|><|audio_tk_2241|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4590|><|audio_tk_4591|><|audio_tk_4537|><|audio_tk_6257|><|audio_tk_3834|><|audio_tk_2121|><|audio_tk_6300|><|audio_tk_1782|><|audio_tk_4215|><|audio_tk_992|><|audio_tk_1469|><|audio_tk_2477|><|audio_tk_3075|><|audio_tk_4372|><|audio_tk_4371|><|audio_tk_509|><|audio_tk_2162|><|audio_tk_3079|><|audio_tk_4374|><|audio_tk_5114|><|audio_tk_5870|><|audio_tk_5861|><|audio_tk_6103|><|audio_tk_1320|><|audio_tk_4245|><|audio_tk_6549|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6294|><|audio_tk_6048|><|audio_tk_1392|><|audio_tk_2171|><|audio_tk_2162|><|audio_tk_6318|><|audio_tk_4218|><|audio_tk_2103|><|audio_tk_318|><|audio_tk_2103|><|audio_tk_1937|><|audio_tk_1937|><|audio_tk_1695|><|audio_tk_1942|><|audio_tk_2399|><|audio_tk_4826|><|audio_tk_1869|><|audio_tk_4327|><|audio_tk_4347|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_651|><|audio_tk_6283|><|audio_tk_6032|><|audio_tk_4106|><|audio_tk_1068|><|audio_tk_2673|><|audio_tk_4651|><|audio_tk_1469|><|audio_tk_5964|><|audio_tk_519|><|audio_tk_1221|><|audio_tk_6047|><|audio_tk_1466|><|audio_tk_992|><|audio_tk_1466|><|audio_tk_6542|><|audio_tk_5805|><|audio_tk_652|><|audio_tk_5051|><|audio_tk_4838|><|audio_tk_4591|><|audio_tk_6544|><|audio_tk_6312|><|audio_tk_5670|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_6407|><|audio_tk_3707|><|audio_tk_3866|><|audio_tk_1649|><|audio_tk_1639|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6041|><|audio_tk_6293|><|audio_tk_1392|><|audio_tk_2162|><|audio_tk_641|><|audio_tk_319|><|audio_tk_494|><|audio_tk_4825|><|audio_tk_2642|><|audio_tk_5345|><|audio_tk_170|><|audio_tk_654|><|audio_tk_3567|><|audio_tk_3729|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6510|><|audio_tk_3619|><|audio_tk_2357|><|audio_tk_4755|><|audio_tk_2673|><|audio_tk_678|><|audio_tk_5077|><|audio_tk_2171|><|audio_tk_2180|><|audio_tk_1450|><|audio_tk_565|><|audio_tk_286|><|audio_tk_492|><|audio_tk_4227|><|audio_tk_6073|><|audio_tk_6056|><|audio_tk_3841|><|audio_tk_2122|><|audio_tk_1928|><|audio_tk_1901|><|audio_tk_2171|><|audio_tk_218|><|audio_tk_109|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4512|><|audio_tk_2216|><|audio_tk_1478|><|audio_tk_5888|><|audio_tk_1698|><|audio_tk_6553|><|audio_tk_5196|><|audio_tk_740|><|audio_tk_6133|><|audio_tk_1866|><|audio_tk_4941|><|audio_tk_518|><|audio_tk_2675|><|audio_tk_6227|><|audio_tk_6542|><|audio_tk_4355|><|audio_tk_5053|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6513|><|audio_tk_4826|><|audio_tk_5532|><|audio_tk_4300|><|audio_tk_4666|><|audio_tk_6354|><|audio_tk_3915|><|audio_tk_512|><|audio_tk_494|><|audio_tk_5615|><|audio_tk_2321|><|audio_tk_4589|><|audio_tk_6032|><|audio_tk_6023|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_3872|><|audio_tk_398|><|audio_tk_559|><|audio_tk_908|><|audio_tk_1737|><|audio_tk_6114|><|audio_tk_4107|><|audio_tk_5027|><|audio_tk_2627|><|audio_tk_494|><|audio_tk_2330|><|audio_tk_1163|><|audio_tk_6053|><|audio_tk_6038|><|audio_tk_6029|><|audio_tk_3841|><|audio_tk_654|><|audio_tk_2889|><|audio_tk_5565|><|audio_tk_6039|><|audio_tk_6012|><|audio_tk_6006|><|audio_tk_132|><|audio_tk_51|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_2541|><|audio_tk_2215|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4591|><|audio_tk_190|><|audio_tk_1883|><|audio_tk_1676|><|audio_tk_6363|><|audio_tk_1966|><|audio_tk_503|><|audio_tk_1919|><|audio_tk_1892|><|audio_tk_6293|><|audio_tk_6544|><|audio_tk_1232|><|audio_tk_4145|><|audio_tk_5653|><|audio_tk_501|><|audio_tk_2862|><|audio_tk_4677|><|audio_tk_6383|><|audio_tk_1496|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2453|><|audio_tk_2807|><|audio_tk_2248|><|audio_tk_4544|><|audio_tk_6384|><|audio_tk_1989|><|audio_tk_6363|><|audio_tk_2507|><|audio_tk_3960|><|audio_tk_316|><|audio_tk_75|><|audio_tk_1959|><|audio_tk_3741|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_3410|><|audio_tk_3788|><|audio_tk_2162|><|audio_tk_2163|><|audio_tk_4300|><|audio_tk_6477|><|audio_tk_566|><|audio_tk_376|><|audio_tk_650|><|audio_tk_5057|><|audio_tk_4760|><|audio_tk_5975|><|audio_tk_5317|><|audio_tk_6041|><|audio_tk_6023|><|audio_tk_6040|><|audio_tk_4398|><|audio_tk_5122|><|audio_tk_6085|><|audio_tk_2953|><|audio_tk_28|><|audio_tk_4428|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_4509|><|audio_tk_2242|><|audio_tk_749|><|audio_tk_3674|><|audio_tk_6024|><|audio_tk_652|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_681|><|audio_tk_4590|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_1433|><|audio_tk_170|><|audio_tk_4597|><|audio_tk_4860|><|audio_tk_5049|><|audio_tk_2153|><|audio_tk_1841|><|audio_tk_1762|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_6270|><|audio_tk_5919|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6535|><|audio_tk_464|><|audio_tk_2357|><|audio_tk_4755|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_702|><|audio_tk_4592|><|audio_tk_2171|><|audio_tk_2180|><|audio_tk_2171|><|audio_tk_483|><|audio_tk_3133|><|audio_tk_4509|><|audio_tk_5313|><|audio_tk_3729|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_1384|><|audio_tk_5897|><|audio_tk_3917|><|audio_tk_6389|><|audio_tk_6551|><|audio_tk_5821|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_5592|><|audio_tk_4777|><|audio_tk_4832|><|audio_tk_4824|><|audio_tk_6032|><|audio_tk_3836|><|audio_tk_1620|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4860|><|audio_tk_2298|><|audio_tk_2241|><|audio_tk_4509|><|audio_tk_4590|><|audio_tk_4590|><|audio_tk_33|><|audio_tk_501|><|audio_tk_5802|><|audio_tk_4829|><|audio_tk_2923|><|audio_tk_494|><|audio_tk_2491|><|audio_tk_3438|><|audio_tk_6366|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_6288|><|audio_tk_512|><|audio_tk_503|><|audio_tk_4057|><|audio_tk_6535|><|audio_tk_2164|><|audio_tk_188|><|audio_tk_1739|><|audio_tk_1712|><|audio_tk_1493|><|audio_tk_5975|><|audio_tk_6125|><|audio_tk_6113|><|audio_tk_6112|><|audio_tk_6355|><|audio_tk_6354|><|audio_tk_4458|><|audio_tk_5275|><|audio_tk_3879|><|audio_tk_1456|><|audio_tk_5262|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6034|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6551|><|audio_tk_6542|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_6543|><|audio_tk_1455|><|audio_tk_3141|><|audio_tk_4591|><|audio_tk_6039|><|audio_tk_5928|><|audio_tk_5670|><|audio_tk_4941|><|audio_tk_2838|><|audio_tk_652|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6008|><|audio_tk_5996|><|audio_tk_3809|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_109|>[SEP_2]

<|im_start|>host
Yeah! We'd love to talk about Boston! It is one of the oldest cities in the United States with a rich history dating back to sixteen thirty when it was first settled by English Puritans. You'll be able to walk along the Freedom trail, which takes you to sixteen historic sites that played a big role in American history.[SEP_1]

<|audio_tk_5037|><|audio_tk_487|><|audio_tk_2431|><|audio_tk_2214|><|audio_tk_2188|><|audio_tk_82|><|audio_tk_425|><|audio_tk_1397|><|audio_tk_6536|><|audio_tk_5085|><|audio_tk_5088|><|audio_tk_5088|><|audio_tk_4827|><|audio_tk_4557|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_5307|><|audio_tk_4512|><|audio_tk_4509|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2|><|audio_tk_749|><|audio_tk_1487|><|audio_tk_2162|><|audio_tk_1311|><|audio_tk_1962|><|audio_tk_6336|><|audio_tk_4930|><|audio_tk_1220|><|audio_tk_663|><|audio_tk_2139|><|audio_tk_654|><|audio_tk_2895|><|audio_tk_4684|><|audio_tk_4910|><|audio_tk_5012|><|audio_tk_197|><|audio_tk_3085|><|audio_tk_1510|><|audio_tk_4139|><|audio_tk_4508|><|audio_tk_5396|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4148|><|audio_tk_4640|><|audio_tk_4901|><|audio_tk_4931|><|audio_tk_5055|><|audio_tk_4941|><|audio_tk_681|><|audio_tk_4326|><|audio_tk_6063|><|audio_tk_3822|><|audio_tk_159|><|audio_tk_132|><|audio_tk_129|>[SEP_2]

<|im_start|>host
Yeah! We'd love to talk about Boston![SEP_1]

<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6302|><|audio_tk_1383|><|audio_tk_4350|><|audio_tk_4242|><|audio_tk_6399|><|audio_tk_1715|><|audio_tk_1721|><|audio_tk_6365|><|audio_tk_2753|><|audio_tk_1456|><|audio_tk_5019|><|audio_tk_1238|><|audio_tk_510|><|audio_tk_1892|><|audio_tk_2153|><|audio_tk_3080|><|audio_tk_4375|><|audio_tk_5357|><|audio_tk_6104|><|audio_tk_6374|><|audio_tk_3457|><|audio_tk_1989|><|audio_tk_1959|><|audio_tk_6468|><|audio_tk_4971|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_4080|><|audio_tk_6030|><|audio_tk_1392|><|audio_tk_1649|><|audio_tk_1649|><|audio_tk_6156|><|audio_tk_5673|><|audio_tk_6063|><|audio_tk_78|><|audio_tk_1833|><|audio_tk_1667|><|audio_tk_3863|><|audio_tk_1671|><|audio_tk_2184|><|audio_tk_2321|><|audio_tk_5798|><|audio_tk_1392|><|audio_tk_4083|><|audio_tk_591|><|audio_tk_2673|><|audio_tk_4971|><|audio_tk_654|><|audio_tk_6510|><|audio_tk_6041|><|audio_tk_3809|><|audio_tk_1635|><|audio_tk_567|><|audio_tk_4759|><|audio_tk_1478|><|audio_tk_6117|><|audio_tk_501|><|audio_tk_6414|><|audio_tk_5957|><|audio_tk_1475|><|audio_tk_1475|><|audio_tk_4112|><|audio_tk_4347|><|audio_tk_652|><|audio_tk_5054|><|audio_tk_4592|><|audio_tk_5320|><|audio_tk_6543|><|audio_tk_5700|><|audio_tk_5025|><|audio_tk_655|><|audio_tk_3572|><|audio_tk_3680|><|audio_tk_3842|><|audio_tk_1649|><|audio_tk_1658|><|audio_tk_430|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_1878|><|audio_tk_2140|><|audio_tk_722|><|audio_tk_74|><|audio_tk_512|><|audio_tk_6261|><|audio_tk_4825|><|audio_tk_5069|><|audio_tk_3109|><|audio_tk_170|><|audio_tk_654|><|audio_tk_4299|><|audio_tk_5916|><|audio_tk_4944|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_949|><|audio_tk_4544|><|audio_tk_4971|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_2180|><|audio_tk_2180|><|audio_tk_645|><|audio_tk_295|><|audio_tk_492|><|audio_tk_1302|><|audio_tk_6073|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_1393|><|audio_tk_3836|><|audio_tk_1649|><|audio_tk_1901|><|audio_tk_947|><|audio_tk_2403|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_1|><|audio_tk_11|><|audio_tk_1496|><|audio_tk_5881|><|audio_tk_969|><|audio_tk_6546|><|audio_tk_2917|><|audio_tk_2918|><|audio_tk_5973|><|audio_tk_5670|><|audio_tk_5079|><|audio_tk_2729|><|audio_tk_4889|><|audio_tk_6470|><|audio_tk_6461|><|audio_tk_4355|><|audio_tk_5026|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_6546|><|audio_tk_5089|><|audio_tk_4227|><|audio_tk_6335|><|audio_tk_6095|><|audio_tk_3898|><|audio_tk_511|><|audio_tk_512|><|audio_tk_4643|><|audio_tk_4828|><|audio_tk_3809|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6302|><|audio_tk_479|><|audio_tk_560|><|audio_tk_1713|><|audio_tk_4170|><|audio_tk_6225|><|audio_tk_5027|><|audio_tk_2843|><|audio_tk_494|><|audio_tk_548|><|audio_tk_4595|><|audio_tk_1406|><|audio_tk_6542|><|audio_tk_6218|><|audio_tk_5975|><|audio_tk_6029|><|audio_tk_654|><|audio_tk_2892|><|audio_tk_5325|><|audio_tk_6045|><|audio_tk_1644|><|audio_tk_78|><|audio_tk_51|><|audio_tk_21|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_4593|>[SEP_2]

<|im_start|>host
Yeah! We'd love to talk about Boston![SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_2431|><|audio_tk_2214|><|audio_tk_2188|><|audio_tk_82|><|audio_tk_425|><|audio_tk_1397|><|audio_tk_6536|><|audio_tk_5085|><|audio_tk_5088|><|audio_tk_5088|><|audio_tk_4827|><|audio_tk_4557|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_5307|><|audio_tk_4512|><|audio_tk_4509|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2|><|audio_tk_749|><|audio_tk_1487|><|audio_tk_2162|><|audio_tk_1311|><|audio_tk_1962|><|audio_tk_6336|><|audio_tk_4930|><|audio_tk_1220|><|audio_tk_663|><|audio_tk_2139|><|audio_tk_654|><|audio_tk_2895|><|audio_tk_4684|><|audio_tk_4910|><|audio_tk_5012|><|audio_tk_197|><|audio_tk_3085|><|audio_tk_1510|><|audio_tk_4139|><|audio_tk_4508|><|audio_tk_5396|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4148|><|audio_tk_4640|><|audio_tk_4901|><|audio_tk_4931|><|audio_tk_5055|><|audio_tk_4941|><|audio_tk_681|><|audio_tk_4326|><|audio_tk_6063|><|audio_tk_3822|><|audio_tk_159|><|audio_tk_132|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>host
It is one of the oldest cities in the United States with a rich history dating back to sixteen thirty when it was first settled by English Puritans.[SEP_1]

<|audio_tk_5037|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6132|><|audio_tk_4186|><|audio_tk_503|><|audio_tk_2165|><|audio_tk_1442|><|audio_tk_6536|><|audio_tk_5796|><|audio_tk_4174|><|audio_tk_1232|><|audio_tk_6355|><|audio_tk_501|><|audio_tk_6352|><|audio_tk_3944|><|audio_tk_1721|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_4637|><|audio_tk_4883|><|audio_tk_4985|><|audio_tk_115|><|audio_tk_4571|><|audio_tk_6357|><|audio_tk_4167|><|audio_tk_1962|><|audio_tk_4910|><|audio_tk_4667|><|audio_tk_5422|><|audio_tk_397|><|audio_tk_294|><|audio_tk_6486|><|audio_tk_5199|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_3896|><|audio_tk_4031|><|audio_tk_1433|><|audio_tk_2143|><|audio_tk_2113|><|audio_tk_5316|><|audio_tk_80|><|audio_tk_430|><|audio_tk_2870|><|audio_tk_4760|><|audio_tk_3923|><|audio_tk_6065|><|audio_tk_6032|><|audio_tk_6032|><|audio_tk_5289|><|audio_tk_5122|><|audio_tk_6094|><|audio_tk_6085|><|audio_tk_2953|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2|><|audio_tk_11|><|audio_tk_1469|><|audio_tk_6214|><|audio_tk_1146|><|audio_tk_2840|><|audio_tk_5027|><|audio_tk_654|><|audio_tk_2649|><|audio_tk_5328|><|audio_tk_6527|><|audio_tk_3620|><|audio_tk_179|><|audio_tk_4731|><|audio_tk_5049|><|audio_tk_1379|><|audio_tk_2171|><|audio_tk_1760|><|audio_tk_663|><|audio_tk_681|><|audio_tk_6036|><|audio_tk_5430|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5670|><|audio_tk_6534|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4971|><|audio_tk_2757|><|audio_tk_654|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_2180|><|audio_tk_1209|><|audio_tk_1455|><|audio_tk_4509|><|audio_tk_5328|><|audio_tk_6036|><|audio_tk_5025|><|audio_tk_5025|><|audio_tk_5022|><|audio_tk_654|><|audio_tk_1384|><|audio_tk_6140|><|audio_tk_6383|><|audio_tk_6218|><|audio_tk_6551|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_6405|><|audio_tk_4508|><|audio_tk_4558|><|audio_tk_3809|><|audio_tk_3809|><|audio_tk_573|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_501|><|audio_tk_4227|><|audio_tk_4824|><|audio_tk_87|><|audio_tk_494|><|audio_tk_304|><|audio_tk_3411|><|audio_tk_6366|><|audio_tk_4106|><|audio_tk_1878|><|audio_tk_4299|><|audio_tk_3750|><|audio_tk_512|><|audio_tk_512|><|audio_tk_503|><|audio_tk_6267|><|audio_tk_6536|><|audio_tk_1174|><|audio_tk_188|><|audio_tk_1706|><|audio_tk_1715|><|audio_tk_1493|><|audio_tk_6146|><|audio_tk_6365|><|audio_tk_6104|><|audio_tk_6356|><|audio_tk_3924|><|audio_tk_4167|><|audio_tk_6036|><|audio_tk_483|><|audio_tk_4587|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6046|><|audio_tk_6310|><|audio_tk_6317|><|audio_tk_6227|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_437|><|audio_tk_6300|><|audio_tk_483|><|audio_tk_3132|><|audio_tk_5320|><|audio_tk_6543|><|audio_tk_6429|><|audio_tk_5025|><|audio_tk_2838|><|audio_tk_656|><|audio_tk_5948|><|audio_tk_3761|><|audio_tk_3815|><|audio_tk_1622|><|audio_tk_1631|><|audio_tk_929|>[SEP_2]

<|im_start|>host
Yeah! We'd love to talk about Boston![SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_2431|><|audio_tk_2214|><|audio_tk_2188|><|audio_tk_82|><|audio_tk_425|><|audio_tk_1397|><|audio_tk_6536|><|audio_tk_5085|><|audio_tk_5088|><|audio_tk_5088|><|audio_tk_4827|><|audio_tk_4557|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_5307|><|audio_tk_4512|><|audio_tk_4509|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2188|><|audio_tk_2|><|audio_tk_749|><|audio_tk_1487|><|audio_tk_2162|><|audio_tk_1311|><|audio_tk_1962|><|audio_tk_6336|><|audio_tk_4930|><|audio_tk_1220|><|audio_tk_663|><|audio_tk_2139|><|audio_tk_654|><|audio_tk_2895|><|audio_tk_4684|><|audio_tk_4910|><|audio_tk_5012|><|audio_tk_197|><|audio_tk_3085|><|audio_tk_1510|><|audio_tk_4139|><|audio_tk_4508|><|audio_tk_5396|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4148|><|audio_tk_4640|><|audio_tk_4901|><|audio_tk_4931|><|audio_tk_5055|><|audio_tk_4941|><|audio_tk_681|><|audio_tk_4326|><|audio_tk_6063|><|audio_tk_3822|><|audio_tk_159|><|audio_tk_132|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>host
It is one of the oldest cities in the United States with a rich history dating back to sixteen thirty when it was first settled by English Puritans.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6302|><|audio_tk_1383|><|audio_tk_4350|><|audio_tk_4242|><|audio_tk_6399|><|audio_tk_1715|><|audio_tk_1721|><|audio_tk_6365|><|audio_tk_2753|><|audio_tk_1456|><|audio_tk_5019|><|audio_tk_1238|><|audio_tk_510|><|audio_tk_1892|><|audio_tk_2153|><|audio_tk_3080|><|audio_tk_4375|><|audio_tk_5357|><|audio_tk_6104|><|audio_tk_6374|><|audio_tk_3457|><|audio_tk_1989|><|audio_tk_1959|><|audio_tk_6468|><|audio_tk_4971|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_4080|><|audio_tk_6030|><|audio_tk_1392|><|audio_tk_1649|><|audio_tk_1649|><|audio_tk_6156|><|audio_tk_5673|><|audio_tk_6063|><|audio_tk_78|><|audio_tk_1833|><|audio_tk_1667|><|audio_tk_3863|><|audio_tk_1671|><|audio_tk_2184|><|audio_tk_2321|><|audio_tk_5798|><|audio_tk_1392|><|audio_tk_4083|><|audio_tk_591|><|audio_tk_2673|><|audio_tk_4971|><|audio_tk_654|><|audio_tk_6510|><|audio_tk_6041|><|audio_tk_3809|><|audio_tk_1635|><|audio_tk_567|><|audio_tk_4759|><|audio_tk_1478|><|audio_tk_6117|><|audio_tk_501|><|audio_tk_6414|><|audio_tk_5957|><|audio_tk_1475|><|audio_tk_1475|><|audio_tk_4112|><|audio_tk_4347|><|audio_tk_652|><|audio_tk_5054|><|audio_tk_4592|><|audio_tk_5320|><|audio_tk_6543|><|audio_tk_5700|><|audio_tk_5025|><|audio_tk_655|><|audio_tk_3572|><|audio_tk_3680|><|audio_tk_3842|><|audio_tk_1649|><|audio_tk_1658|><|audio_tk_430|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_1878|><|audio_tk_2140|><|audio_tk_722|><|audio_tk_74|><|audio_tk_512|><|audio_tk_6261|><|audio_tk_4825|><|audio_tk_5069|><|audio_tk_3109|><|audio_tk_170|><|audio_tk_654|><|audio_tk_4299|><|audio_tk_5916|><|audio_tk_4944|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_949|><|audio_tk_4544|><|audio_tk_4971|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_2180|><|audio_tk_2180|><|audio_tk_645|><|audio_tk_295|><|audio_tk_492|><|audio_tk_1302|><|audio_tk_6073|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_1393|><|audio_tk_3836|><|audio_tk_1649|><|audio_tk_1901|><|audio_tk_947|><|audio_tk_2403|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_1|><|audio_tk_11|><|audio_tk_1496|><|audio_tk_5881|><|audio_tk_969|><|audio_tk_6546|><|audio_tk_2917|><|audio_tk_2918|><|audio_tk_5973|><|audio_tk_5670|><|audio_tk_5079|><|audio_tk_2729|><|audio_tk_4889|><|audio_tk_6470|><|audio_tk_6461|><|audio_tk_4355|><|audio_tk_5026|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_6546|><|audio_tk_5089|><|audio_tk_4227|><|audio_tk_6335|><|audio_tk_6095|><|audio_tk_3898|><|audio_tk_511|><|audio_tk_512|><|audio_tk_4643|><|audio_tk_4828|><|audio_tk_3809|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6302|><|audio_tk_479|><|audio_tk_560|><|audio_tk_1713|><|audio_tk_4170|><|audio_tk_6225|><|audio_tk_5027|><|audio_tk_2843|><|audio_tk_494|><|audio_tk_548|><|audio_tk_4595|><|audio_tk_1406|><|audio_tk_6542|><|audio_tk_6218|><|audio_tk_5975|><|audio_tk_6029|><|audio_tk_654|><|audio_tk_2892|><|audio_tk_5325|><|audio_tk_6045|><|audio_tk_1644|><|audio_tk_78|><|audio_tk_51|><|audio_tk_21|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_4593|>[SEP_2]<|im_end|>
<|im_start|>host
You'll be able to walk along the Freedom trail, which takes you to sixteen historic sites that played a big role in American history.[SEP_1]

<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]

<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]

<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]

<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]

<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]

<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]

<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]

<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]

<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]

<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]

<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]

<|audio_tk_5037|><|audio_tk_547|><|audio_tk_3195|><|audio_tk_3915|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6318|><|audio_tk_1953|><|audio_tk_6336|><|audio_tk_5101|><|audio_tk_3003|><|audio_tk_53|><|audio_tk_1931|><|audio_tk_1694|><|audio_tk_483|><|audio_tk_6060|><|audio_tk_5422|><|audio_tk_6140|><|audio_tk_6125|><|audio_tk_3893|><|audio_tk_4889|><|audio_tk_4670|><|audio_tk_4829|><|audio_tk_3835|><|audio_tk_2384|><|audio_tk_3350|><|audio_tk_969|><|audio_tk_296|><|audio_tk_2492|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_1217|><|audio_tk_5614|><|audio_tk_4751|><|audio_tk_4829|><|audio_tk_6284|><|audio_tk_2121|><|audio_tk_5268|><|audio_tk_4536|><|audio_tk_5823|><|audio_tk_1212|><|audio_tk_4360|><|audio_tk_2180|><|audio_tk_6302|><|audio_tk_4994|><|audio_tk_1959|><|audio_tk_4137|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_6019|><|audio_tk_5457|><|audio_tk_5025|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_6315|><|audio_tk_5781|><|audio_tk_5025|><|audio_tk_654|><|audio_tk_654|><|audio_tk_5289|><|audio_tk_3831|><|audio_tk_132|><|audio_tk_498|><|audio_tk_4860|><|audio_tk_4944|><|audio_tk_5052|><|audio_tk_2298|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]<|im_end|>
<|im_start|>agent
Please let me know if I can provide any other assistance.[SEP_1]

<|audio_tk_5037|><|audio_tk_348|><|audio_tk_159|><|audio_tk_1212|><|audio_tk_6552|><|audio_tk_2914|><|audio_tk_5019|><|audio_tk_4669|><|audio_tk_5123|><|audio_tk_5843|><|audio_tk_5870|><|audio_tk_2981|><|audio_tk_55|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_2291|><|audio_tk_2321|><|audio_tk_4852|><|audio_tk_1862|><|audio_tk_323|><|audio_tk_107|><|audio_tk_899|><|audio_tk_1842|><|audio_tk_6144|><|audio_tk_6126|><|audio_tk_5937|><|audio_tk_5997|><|audio_tk_663|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]<|im_end|>
<|im_start|>agent
Please let me know if I can provide any other assistance.[SEP_1]<|audio_tk_5037|><|audio_tk_547|><|audio_tk_3195|><|audio_tk_3915|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6318|><|audio_tk_1953|><|audio_tk_6336|><|audio_tk_5101|><|audio_tk_3003|><|audio_tk_53|><|audio_tk_1931|><|audio_tk_1694|><|audio_tk_483|><|audio_tk_6060|><|audio_tk_5422|><|audio_tk_6140|><|audio_tk_6125|><|audio_tk_3893|><|audio_tk_4889|><|audio_tk_4670|><|audio_tk_4829|><|audio_tk_3835|><|audio_tk_2384|><|audio_tk_3350|><|audio_tk_969|><|audio_tk_296|><|audio_tk_2492|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_1217|><|audio_tk_5614|><|audio_tk_4751|><|audio_tk_4829|><|audio_tk_6284|><|audio_tk_2121|><|audio_tk_5268|><|audio_tk_4536|><|audio_tk_5823|><|audio_tk_1212|><|audio_tk_4360|><|audio_tk_2180|><|audio_tk_6302|><|audio_tk_4994|><|audio_tk_1959|><|audio_tk_4137|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_6019|><|audio_tk_5457|><|audio_tk_5025|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_6315|><|audio_tk_5781|><|audio_tk_5025|><|audio_tk_654|><|audio_tk_654|><|audio_tk_5289|><|audio_tk_3831|><|audio_tk_132|><|audio_tk_498|><|audio_tk_4860|><|audio_tk_4944|><|audio_tk_5052|><|audio_tk_2298|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]

<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_6310|><|audio_tk_3724|><|audio_tk_323|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4944|><|audio_tk_5641|><|audio_tk_5639|><|audio_tk_6389|><|audio_tk_6218|><|audio_tk_3866|><|audio_tk_3836|><|audio_tk_6261|><|audio_tk_512|><|audio_tk_6334|><|audio_tk_4832|><|audio_tk_4803|><|audio_tk_655|><|audio_tk_2837|><|audio_tk_1868|><|audio_tk_3869|><|audio_tk_3842|><|audio_tk_5052|><|audio_tk_4968|><|audio_tk_6267|><|audio_tk_1878|><|audio_tk_650|><|audio_tk_5081|><|audio_tk_1600|><|audio_tk_1469|><|audio_tk_5887|><|audio_tk_6285|><|audio_tk_6293|><|audio_tk_1649|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6243|><|audio_tk_3831|><|audio_tk_213|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]<|im_end|>
<|im_start|>agent
Please let me know if I can provide any other assistance.[SEP_1]<|audio_tk_5037|><|audio_tk_547|><|audio_tk_3195|><|audio_tk_3915|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6318|><|audio_tk_1953|><|audio_tk_6336|><|audio_tk_5101|><|audio_tk_3003|><|audio_tk_53|><|audio_tk_1931|><|audio_tk_1694|><|audio_tk_483|><|audio_tk_6060|><|audio_tk_5422|><|audio_tk_6140|><|audio_tk_6125|><|audio_tk_3893|><|audio_tk_4889|><|audio_tk_4670|><|audio_tk_4829|><|audio_tk_3835|><|audio_tk_2384|><|audio_tk_3350|><|audio_tk_969|><|audio_tk_296|><|audio_tk_2492|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_1217|><|audio_tk_5614|><|audio_tk_4751|><|audio_tk_4829|><|audio_tk_6284|><|audio_tk_2121|><|audio_tk_5268|><|audio_tk_4536|><|audio_tk_5823|><|audio_tk_1212|><|audio_tk_4360|><|audio_tk_2180|><|audio_tk_6302|><|audio_tk_4994|><|audio_tk_1959|><|audio_tk_4137|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_6019|><|audio_tk_5457|><|audio_tk_5025|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_6315|><|audio_tk_5781|><|audio_tk_5025|><|audio_tk_654|><|audio_tk_654|><|audio_tk_5289|><|audio_tk_3831|><|audio_tk_132|><|audio_tk_498|><|audio_tk_4860|><|audio_tk_4944|><|audio_tk_5052|><|audio_tk_2298|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]<|audio_tk_5037|><|audio_tk_348|><|audio_tk_159|><|audio_tk_1212|><|audio_tk_6552|><|audio_tk_2914|><|audio_tk_5019|><|audio_tk_4669|><|audio_tk_5123|><|audio_tk_5843|><|audio_tk_5870|><|audio_tk_2981|><|audio_tk_55|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_2291|><|audio_tk_2321|><|audio_tk_4852|><|audio_tk_1862|><|audio_tk_323|><|audio_tk_107|><|audio_tk_899|><|audio_tk_1842|><|audio_tk_6144|><|audio_tk_6126|><|audio_tk_5937|><|audio_tk_5997|><|audio_tk_663|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry about your situation.[SEP_1]

<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_6040|><|audio_tk_5241|><|audio_tk_5158|><|audio_tk_6383|><|audio_tk_4187|><|audio_tk_494|><|audio_tk_1313|><|audio_tk_1922|><|audio_tk_6029|><|audio_tk_5405|><|audio_tk_4916|><|audio_tk_5758|><|audio_tk_5581|><|audio_tk_4851|><|audio_tk_3964|><|audio_tk_1287|><|audio_tk_4035|><|audio_tk_1685|><|audio_tk_323|><|audio_tk_4857|><|audio_tk_4615|><|audio_tk_323|><|audio_tk_3896|><|audio_tk_5984|><|audio_tk_917|><|audio_tk_179|><|audio_tk_6275|><|audio_tk_5532|><|audio_tk_567|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_503|><|audio_tk_4830|><|audio_tk_5071|><|audio_tk_2113|><|audio_tk_6056|><|audio_tk_3842|><|audio_tk_5056|><|audio_tk_4944|><|audio_tk_4968|><|audio_tk_4110|><|audio_tk_4281|><|audio_tk_3795|><|audio_tk_3685|><|audio_tk_3667|><|audio_tk_213|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]<|im_end|>
<|im_start|>agent
Please let me know if I can provide any other assistance.[SEP_1]<|audio_tk_5037|><|audio_tk_547|><|audio_tk_3195|><|audio_tk_3915|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6318|><|audio_tk_1953|><|audio_tk_6336|><|audio_tk_5101|><|audio_tk_3003|><|audio_tk_53|><|audio_tk_1931|><|audio_tk_1694|><|audio_tk_483|><|audio_tk_6060|><|audio_tk_5422|><|audio_tk_6140|><|audio_tk_6125|><|audio_tk_3893|><|audio_tk_4889|><|audio_tk_4670|><|audio_tk_4829|><|audio_tk_3835|><|audio_tk_2384|><|audio_tk_3350|><|audio_tk_969|><|audio_tk_296|><|audio_tk_2492|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_1217|><|audio_tk_5614|><|audio_tk_4751|><|audio_tk_4829|><|audio_tk_6284|><|audio_tk_2121|><|audio_tk_5268|><|audio_tk_4536|><|audio_tk_5823|><|audio_tk_1212|><|audio_tk_4360|><|audio_tk_2180|><|audio_tk_6302|><|audio_tk_4994|><|audio_tk_1959|><|audio_tk_4137|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_6019|><|audio_tk_5457|><|audio_tk_5025|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_6315|><|audio_tk_5781|><|audio_tk_5025|><|audio_tk_654|><|audio_tk_654|><|audio_tk_5289|><|audio_tk_3831|><|audio_tk_132|><|audio_tk_498|><|audio_tk_4860|><|audio_tk_4944|><|audio_tk_5052|><|audio_tk_2298|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]<|audio_tk_5037|><|audio_tk_348|><|audio_tk_159|><|audio_tk_1212|><|audio_tk_6552|><|audio_tk_2914|><|audio_tk_5019|><|audio_tk_4669|><|audio_tk_5123|><|audio_tk_5843|><|audio_tk_5870|><|audio_tk_2981|><|audio_tk_55|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_2291|><|audio_tk_2321|><|audio_tk_4852|><|audio_tk_1862|><|audio_tk_323|><|audio_tk_107|><|audio_tk_899|><|audio_tk_1842|><|audio_tk_6144|><|audio_tk_6126|><|audio_tk_5937|><|audio_tk_5997|><|audio_tk_663|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry about your situation.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_6310|><|audio_tk_3724|><|audio_tk_323|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4944|><|audio_tk_5641|><|audio_tk_5639|><|audio_tk_6389|><|audio_tk_6218|><|audio_tk_3866|><|audio_tk_3836|><|audio_tk_6261|><|audio_tk_512|><|audio_tk_6334|><|audio_tk_4832|><|audio_tk_4803|><|audio_tk_655|><|audio_tk_2837|><|audio_tk_1868|><|audio_tk_3869|><|audio_tk_3842|><|audio_tk_5052|><|audio_tk_4968|><|audio_tk_6267|><|audio_tk_1878|><|audio_tk_650|><|audio_tk_5081|><|audio_tk_1600|><|audio_tk_1469|><|audio_tk_5887|><|audio_tk_6285|><|audio_tk_6293|><|audio_tk_1649|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6243|><|audio_tk_3831|><|audio_tk_213|>[SEP_2]<|im_end|>
<|im_start|>agent
I hope your family member gets better soon.[SEP_1]

<|audio_tk_5037|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3918|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6399|><|audio_tk_4220|><|audio_tk_1475|><|audio_tk_1601|><|audio_tk_2162|><|audio_tk_1143|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_6285|><|audio_tk_4828|><|audio_tk_4994|><|audio_tk_6113|><|audio_tk_731|><|audio_tk_1460|><|audio_tk_5955|><|audio_tk_1227|><|audio_tk_1950|><|audio_tk_4825|><|audio_tk_1698|><|audio_tk_2173|><|audio_tk_1937|><|audio_tk_2327|><|audio_tk_4916|><|audio_tk_4865|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4002|><|audio_tk_1950|><|audio_tk_5992|><|audio_tk_3842|><|audio_tk_2357|><|audio_tk_5323|><|audio_tk_3885|><|audio_tk_78|><|audio_tk_4860|><|audio_tk_5049|><|audio_tk_5758|><|audio_tk_5507|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6020|><|audio_tk_1641|><|audio_tk_159|><|audio_tk_1233|><|audio_tk_4941|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]<|im_end|>
<|im_start|>agent
Please let me know if I can provide any other assistance.[SEP_1]<|audio_tk_5037|><|audio_tk_547|><|audio_tk_3195|><|audio_tk_3915|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6318|><|audio_tk_1953|><|audio_tk_6336|><|audio_tk_5101|><|audio_tk_3003|><|audio_tk_53|><|audio_tk_1931|><|audio_tk_1694|><|audio_tk_483|><|audio_tk_6060|><|audio_tk_5422|><|audio_tk_6140|><|audio_tk_6125|><|audio_tk_3893|><|audio_tk_4889|><|audio_tk_4670|><|audio_tk_4829|><|audio_tk_3835|><|audio_tk_2384|><|audio_tk_3350|><|audio_tk_969|><|audio_tk_296|><|audio_tk_2492|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_1217|><|audio_tk_5614|><|audio_tk_4751|><|audio_tk_4829|><|audio_tk_6284|><|audio_tk_2121|><|audio_tk_5268|><|audio_tk_4536|><|audio_tk_5823|><|audio_tk_1212|><|audio_tk_4360|><|audio_tk_2180|><|audio_tk_6302|><|audio_tk_4994|><|audio_tk_1959|><|audio_tk_4137|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_6019|><|audio_tk_5457|><|audio_tk_5025|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_6315|><|audio_tk_5781|><|audio_tk_5025|><|audio_tk_654|><|audio_tk_654|><|audio_tk_5289|><|audio_tk_3831|><|audio_tk_132|><|audio_tk_498|><|audio_tk_4860|><|audio_tk_4944|><|audio_tk_5052|><|audio_tk_2298|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]<|audio_tk_5037|><|audio_tk_348|><|audio_tk_159|><|audio_tk_1212|><|audio_tk_6552|><|audio_tk_2914|><|audio_tk_5019|><|audio_tk_4669|><|audio_tk_5123|><|audio_tk_5843|><|audio_tk_5870|><|audio_tk_2981|><|audio_tk_55|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_2291|><|audio_tk_2321|><|audio_tk_4852|><|audio_tk_1862|><|audio_tk_323|><|audio_tk_107|><|audio_tk_899|><|audio_tk_1842|><|audio_tk_6144|><|audio_tk_6126|><|audio_tk_5937|><|audio_tk_5997|><|audio_tk_663|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry about your situation.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_6310|><|audio_tk_3724|><|audio_tk_323|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4944|><|audio_tk_5641|><|audio_tk_5639|><|audio_tk_6389|><|audio_tk_6218|><|audio_tk_3866|><|audio_tk_3836|><|audio_tk_6261|><|audio_tk_512|><|audio_tk_6334|><|audio_tk_4832|><|audio_tk_4803|><|audio_tk_655|><|audio_tk_2837|><|audio_tk_1868|><|audio_tk_3869|><|audio_tk_3842|><|audio_tk_5052|><|audio_tk_4968|><|audio_tk_6267|><|audio_tk_1878|><|audio_tk_650|><|audio_tk_5081|><|audio_tk_1600|><|audio_tk_1469|><|audio_tk_5887|><|audio_tk_6285|><|audio_tk_6293|><|audio_tk_1649|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6243|><|audio_tk_3831|><|audio_tk_213|>[SEP_2]<|im_end|>
<|im_start|>agent
I hope your family member gets better soon.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_6040|><|audio_tk_5241|><|audio_tk_5158|><|audio_tk_6383|><|audio_tk_4187|><|audio_tk_494|><|audio_tk_1313|><|audio_tk_1922|><|audio_tk_6029|><|audio_tk_5405|><|audio_tk_4916|><|audio_tk_5758|><|audio_tk_5581|><|audio_tk_4851|><|audio_tk_3964|><|audio_tk_1287|><|audio_tk_4035|><|audio_tk_1685|><|audio_tk_323|><|audio_tk_4857|><|audio_tk_4615|><|audio_tk_323|><|audio_tk_3896|><|audio_tk_5984|><|audio_tk_917|><|audio_tk_179|><|audio_tk_6275|><|audio_tk_5532|><|audio_tk_567|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_503|><|audio_tk_4830|><|audio_tk_5071|><|audio_tk_2113|><|audio_tk_6056|><|audio_tk_3842|><|audio_tk_5056|><|audio_tk_4944|><|audio_tk_4968|><|audio_tk_4110|><|audio_tk_4281|><|audio_tk_3795|><|audio_tk_3685|><|audio_tk_3667|><|audio_tk_213|>[SEP_2]<|im_end|>
<|im_start|>agent
Please reach out with any further concerns.[SEP_1]

<|audio_tk_5037|><|audio_tk_489|><|audio_tk_6279|><|audio_tk_5580|><|audio_tk_4367|><|audio_tk_206|><|audio_tk_440|><|audio_tk_2144|><|audio_tk_1600|><|audio_tk_2702|><|audio_tk_4865|><|audio_tk_5975|><|audio_tk_818|><|audio_tk_4544|><|audio_tk_4516|><|audio_tk_4670|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_3933|><|audio_tk_6312|><|audio_tk_236|><|audio_tk_74|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6282|><|audio_tk_6302|><|audio_tk_6058|><|audio_tk_323|><|audio_tk_4048|><|audio_tk_4608|><|audio_tk_4585|><|audio_tk_926|><|audio_tk_4490|><|audio_tk_4944|><|audio_tk_4998|><|audio_tk_5334|><|audio_tk_5100|><|audio_tk_4642|><|audio_tk_5365|><|audio_tk_6094|><|audio_tk_3187|><|audio_tk_2728|>[SEP_2]

<|im_start|>user
A family member is critically ill and in the emergency room, I need to verify the coverage.[SEP_1]<|audio_tk_5037|><|audio_tk_487|><|audio_tk_243|><|audio_tk_2214|><|audio_tk_1|><|audio_tk_2187|><|audio_tk_4724|><|audio_tk_4751|><|audio_tk_5380|><|audio_tk_4916|><|audio_tk_515|><|audio_tk_2702|><|audio_tk_6252|><|audio_tk_6041|><|audio_tk_5338|><|audio_tk_2834|><|audio_tk_566|><|audio_tk_1288|><|audio_tk_6381|><|audio_tk_2171|><|audio_tk_890|><|audio_tk_80|><|audio_tk_3858|><|audio_tk_2395|><|audio_tk_2968|><|audio_tk_323|><|audio_tk_1241|><|audio_tk_5921|><|audio_tk_5975|><|audio_tk_3788|><|audio_tk_3082|><|audio_tk_2350|><|audio_tk_6265|><|audio_tk_3837|><|audio_tk_4131|><|audio_tk_5025|><|audio_tk_89|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4436|><|audio_tk_3059|><|audio_tk_6551|><|audio_tk_2122|><|audio_tk_6519|><|audio_tk_946|><|audio_tk_2357|><|audio_tk_3165|><|audio_tk_4167|><|audio_tk_4026|><|audio_tk_1901|><|audio_tk_1901|><|audio_tk_6049|><|audio_tk_6288|><|audio_tk_6099|><|audio_tk_6093|><|audio_tk_6094|><|audio_tk_6094|><|audio_tk_5140|><|audio_tk_27|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_5311|><|audio_tk_5337|><|audio_tk_726|><|audio_tk_2349|><|audio_tk_3080|><|audio_tk_6543|><|audio_tk_564|><|audio_tk_561|><|audio_tk_2163|><|audio_tk_2171|><|audio_tk_4106|><|audio_tk_5154|><|audio_tk_323|><|audio_tk_3725|><|audio_tk_5993|><|audio_tk_6218|><|audio_tk_1403|><|audio_tk_5756|><|audio_tk_4110|><|audio_tk_159|><|audio_tk_1224|><|audio_tk_4887|><|audio_tk_3322|><|audio_tk_1901|><|audio_tk_1475|><|audio_tk_1709|><|audio_tk_5975|><|audio_tk_6037|><|audio_tk_5955|><|audio_tk_5881|><|audio_tk_3692|><|audio_tk_80|><|audio_tk_50|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4469|><|audio_tk_2885|><|audio_tk_6302|><|audio_tk_964|><|audio_tk_403|><|audio_tk_2171|><|audio_tk_1442|><|audio_tk_1419|><|audio_tk_681|><|audio_tk_4353|><|audio_tk_1958|><|audio_tk_1217|><|audio_tk_6279|><|audio_tk_5553|><|audio_tk_6290|><|audio_tk_6236|><|audio_tk_5480|><|audio_tk_2489|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5554|><|audio_tk_1623|><|audio_tk_501|><|audio_tk_6261|><|audio_tk_196|><|audio_tk_4598|><|audio_tk_4512|><|audio_tk_5021|><|audio_tk_5012|><|audio_tk_1952|><|audio_tk_3404|><|audio_tk_5948|><|audio_tk_5948|><|audio_tk_6007|><|audio_tk_5995|><|audio_tk_1401|><|audio_tk_662|><|audio_tk_5027|><|audio_tk_5054|><|audio_tk_2380|>[SEP_2]<|im_end|>
<|im_start|>agent
I can't imagine how hard this must be for you.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_5338|><|audio_tk_170|><|audio_tk_461|><|audio_tk_4349|><|audio_tk_5095|><|audio_tk_2184|><|audio_tk_5586|><|audio_tk_323|><|audio_tk_809|><|audio_tk_5310|><|audio_tk_4824|><|audio_tk_5095|><|audio_tk_1401|><|audio_tk_6482|><|audio_tk_4057|><|audio_tk_969|><|audio_tk_969|><|audio_tk_4590|><|audio_tk_2668|><|audio_tk_2591|><|audio_tk_5393|><|audio_tk_5141|><|audio_tk_4430|><|audio_tk_4910|><|audio_tk_5507|><|audio_tk_6308|><|audio_tk_1869|><|audio_tk_510|><|audio_tk_1230|><|audio_tk_6036|><|audio_tk_5673|><|audio_tk_5028|><|audio_tk_269|><|audio_tk_3968|><|audio_tk_4426|><|audio_tk_5217|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_494|><|audio_tk_4108|><|audio_tk_2144|><|audio_tk_1649|><|audio_tk_4916|><|audio_tk_4889|><|audio_tk_6110|><|audio_tk_3869|><|audio_tk_1631|><|audio_tk_1649|><|audio_tk_5944|><|audio_tk_5946|><|audio_tk_5870|><|audio_tk_2243|>[SEP_2]<|im_end|>
<|im_start|>agent
I will get the information right away.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4828|><|audio_tk_1490|><|audio_tk_3944|><|audio_tk_6113|><|audio_tk_107|><|audio_tk_899|><|audio_tk_5823|><|audio_tk_3408|><|audio_tk_492|><|audio_tk_2112|><|audio_tk_2171|><|audio_tk_6554|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_4916|><|audio_tk_5705|><|audio_tk_3788|><|audio_tk_323|><|audio_tk_6069|><|audio_tk_6068|><|audio_tk_3872|><|audio_tk_4838|><|audio_tk_5030|><|audio_tk_5758|><|audio_tk_1671|><|audio_tk_1213|><|audio_tk_1508|><|audio_tk_1466|><|audio_tk_5957|><|audio_tk_5075|><|audio_tk_6301|><|audio_tk_4300|><|audio_tk_6142|><|audio_tk_1712|><|audio_tk_3944|><|audio_tk_5478|><|audio_tk_5526|><|audio_tk_6013|><|audio_tk_6023|><|audio_tk_2405|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_5037|><|audio_tk_3080|><|audio_tk_6066|><|audio_tk_1456|><|audio_tk_5122|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_2122|><|audio_tk_5874|><|audio_tk_1217|><|audio_tk_4219|><|audio_tk_6310|><|audio_tk_6308|><|audio_tk_6551|><|audio_tk_5507|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_4885|><|audio_tk_4832|><|audio_tk_5527|><|audio_tk_5996|><|audio_tk_5160|><|audio_tk_2973|><|audio_tk_1758|><|audio_tk_2002|><|audio_tk_2144|><|audio_tk_2153|><|audio_tk_1840|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_5123|><|audio_tk_4399|><|audio_tk_5210|><|audio_tk_6020|><|audio_tk_5309|><|audio_tk_2326|><|audio_tk_82|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_248|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3438|><|audio_tk_3897|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_5754|><|audio_tk_494|><|audio_tk_3410|><|audio_tk_5984|><|audio_tk_1226|><|audio_tk_5614|><|audio_tk_2564|><|audio_tk_5075|><|audio_tk_6526|><|audio_tk_1398|><|audio_tk_1379|><|audio_tk_1682|><|audio_tk_3842|><|audio_tk_673|><|audio_tk_663|><|audio_tk_6031|><|audio_tk_6275|><|audio_tk_3861|><|audio_tk_4300|><|audio_tk_6153|><|audio_tk_512|><|audio_tk_512|><|audio_tk_4148|><|audio_tk_6479|><|audio_tk_5948|><|audio_tk_5921|><|audio_tk_5280|><|audio_tk_2568|><|audio_tk_2728|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_5046|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6514|><|audio_tk_6551|><|audio_tk_6470|><|audio_tk_5966|><|audio_tk_6011|><|audio_tk_5309|><|audio_tk_4513|><|audio_tk_109|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_257|><|audio_tk_80|><|audio_tk_3239|><|audio_tk_2645|><|audio_tk_4106|><|audio_tk_672|><|audio_tk_1383|><|audio_tk_6302|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_6523|><|audio_tk_1229|><|audio_tk_512|><|audio_tk_503|><|audio_tk_5867|><|audio_tk_5948|><|audio_tk_5957|><|audio_tk_6036|><|audio_tk_543|><|audio_tk_516|><|audio_tk_3840|><|audio_tk_1623|><|audio_tk_6399|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_3862|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_3917|><|audio_tk_6155|><|audio_tk_6308|><|audio_tk_4106|><|audio_tk_3055|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_6080|><|audio_tk_5861|><|audio_tk_5843|><|audio_tk_5876|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2727|><|audio_tk_541|><|audio_tk_273|><|audio_tk_132|><|audio_tk_159|><|audio_tk_402|><|audio_tk_2401|><|audio_tk_2665|><|audio_tk_1451|><|audio_tk_91|><|audio_tk_573|><|audio_tk_705|><|audio_tk_2405|><|audio_tk_2180|><|audio_tk_1937|><|audio_tk_402|><|audio_tk_402|><|audio_tk_4830|><|audio_tk_2428|><|audio_tk_6311|><|audio_tk_1212|><|audio_tk_672|><|audio_tk_2144|><|audio_tk_2081|><|audio_tk_1721|><|audio_tk_1730|><|audio_tk_5420|><|audio_tk_2267|><|audio_tk_2320|><|audio_tk_5289|><|audio_tk_213|><|audio_tk_129|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I can confirm your plan has ER coverage with a co-pay of one hundred dollars.[SEP_1]<|audio_tk_5037|><|audio_tk_489|><|audio_tk_1230|><|audio_tk_5337|><|audio_tk_6554|><|audio_tk_3638|><|audio_tk_170|><|audio_tk_437|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5843|><|audio_tk_2252|><|audio_tk_55|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5797|><|audio_tk_923|><|audio_tk_2384|><|audio_tk_4349|><|audio_tk_397|><|audio_tk_206|><|audio_tk_3113|><|audio_tk_3876|><|audio_tk_403|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6479|><|audio_tk_4283|><|audio_tk_566|><|audio_tk_1931|><|audio_tk_4112|><|audio_tk_5867|><|audio_tk_494|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3933|><|audio_tk_5337|><|audio_tk_6067|><|audio_tk_4852|><|audio_tk_1941|><|audio_tk_960|><|audio_tk_4599|><|audio_tk_4825|><|audio_tk_6009|><|audio_tk_4212|><|audio_tk_6402|><|audio_tk_1649|><|audio_tk_2153|><|audio_tk_2162|><|audio_tk_5398|><|audio_tk_4886|><|audio_tk_6470|><|audio_tk_6056|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_4605|><|audio_tk_4832|><|audio_tk_5930|><|audio_tk_1217|><|audio_tk_5921|><|audio_tk_6029|><|audio_tk_6024|><|audio_tk_1158|><|audio_tk_1388|><|audio_tk_5027|><|audio_tk_4838|><|audio_tk_2326|><|audio_tk_11|><|audio_tk_1721|><|audio_tk_6135|><|audio_tk_1716|><|audio_tk_4137|><|audio_tk_3849|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6225|><|audio_tk_6382|><|audio_tk_3944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6300|><|audio_tk_6544|><|audio_tk_6293|><|audio_tk_6285|><|audio_tk_5858|><|audio_tk_1217|><|audio_tk_1460|><|audio_tk_1469|><|audio_tk_5393|><|audio_tk_2834|><|audio_tk_1455|><|audio_tk_3063|><|audio_tk_4522|><|audio_tk_2591|><|audio_tk_726|><|audio_tk_1394|><|audio_tk_4112|><|audio_tk_1403|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_4832|><|audio_tk_4994|><|audio_tk_4910|><|audio_tk_6084|><|audio_tk_6096|><|audio_tk_6006|><|audio_tk_3815|><|audio_tk_3815|><|audio_tk_5026|><|audio_tk_5022|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
There is no deductible or out of pocket for emergency room visits.[SEP_1]<|audio_tk_5037|><|audio_tk_501|><|audio_tk_6273|><|audio_tk_6056|><|audio_tk_6299|><|audio_tk_4053|><|audio_tk_6399|><|audio_tk_213|><|audio_tk_1212|><|audio_tk_5586|><|audio_tk_6374|><|audio_tk_2068|><|audio_tk_673|><|audio_tk_2112|><|audio_tk_1635|><|audio_tk_672|><|audio_tk_2112|><|audio_tk_4831|><|audio_tk_5012|><|audio_tk_2384|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_1483|><|audio_tk_512|><|audio_tk_6089|><|audio_tk_6094|><|audio_tk_6084|><|audio_tk_6084|><|audio_tk_4374|><|audio_tk_5104|><|audio_tk_6113|><|audio_tk_6143|><|audio_tk_5975|><|audio_tk_6290|><|audio_tk_4829|><|audio_tk_5075|><|audio_tk_4309|><|audio_tk_5479|><|audio_tk_503|><|audio_tk_548|><|audio_tk_4522|><|audio_tk_2807|><|audio_tk_2798|><|audio_tk_4778|><|audio_tk_197|><|audio_tk_2384|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_626|><|audio_tk_4916|><|audio_tk_6083|><|audio_tk_3788|><|audio_tk_5560|><|audio_tk_1511|><|audio_tk_80|><|audio_tk_6128|><|audio_tk_6551|><|audio_tk_2150|><|audio_tk_662|><|audio_tk_4327|><|audio_tk_399|><|audio_tk_1224|><|audio_tk_4968|><|audio_tk_1892|><|audio_tk_1676|><|audio_tk_1472|><|audio_tk_1493|><|audio_tk_3796|><|audio_tk_3721|><|audio_tk_80|><|audio_tk_497|><|audio_tk_4219|><|audio_tk_6546|><|audio_tk_3999|><|audio_tk_6399|><|audio_tk_6000|><|audio_tk_6009|><|audio_tk_5271|><|audio_tk_492|><|audio_tk_2673|><|audio_tk_4944|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to send you a summary of your coverage through text?[SEP_1]<|audio_tk_5037|><|audio_tk_20|><|audio_tk_1460|><|audio_tk_3948|><|audio_tk_670|><|audio_tk_2108|><|audio_tk_1598|><|audio_tk_1488|><|audio_tk_1719|><|audio_tk_6336|><|audio_tk_5075|><|audio_tk_5807|><|audio_tk_197|><|audio_tk_251|><|audio_tk_1052|><|audio_tk_2171|><|audio_tk_1392|><|audio_tk_6024|><|audio_tk_5457|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5556|><|audio_tk_4851|><|audio_tk_483|><|audio_tk_670|><|audio_tk_1874|><|audio_tk_1516|><|audio_tk_5861|><|audio_tk_5208|><|audio_tk_4728|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5451|><|audio_tk_2672|><|audio_tk_1052|><|audio_tk_2024|><|audio_tk_5903|><|audio_tk_3788|><|audio_tk_3863|><|audio_tk_6282|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1652|><|audio_tk_6029|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4596|><|audio_tk_4832|><|audio_tk_6209|><|audio_tk_1217|><|audio_tk_5975|><|audio_tk_6542|><|audio_tk_1402|><|audio_tk_653|><|audio_tk_5053|><|audio_tk_516|><|audio_tk_1302|><|audio_tk_1682|><|audio_tk_1574|><|audio_tk_421|><|audio_tk_681|><|audio_tk_4836|><|audio_tk_4608|><|audio_tk_4829|><|audio_tk_5089|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4974|><|audio_tk_4944|><|audio_tk_654|><|audio_tk_2652|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_5046|><|audio_tk_425|><|audio_tk_1883|><|audio_tk_6274|><|audio_tk_5097|><|audio_tk_5097|><|audio_tk_4560|><|audio_tk_5289|><|audio_tk_4512|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2623|><|audio_tk_31|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2|><|audio_tk_2188|><|audio_tk_2375|><|audio_tk_2402|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you the summary of your coverage to the number you are calling from ending with six six five four.[SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_5581|><|audio_tk_3638|><|audio_tk_206|><|audio_tk_197|><|audio_tk_2117|><|audio_tk_3809|><|audio_tk_5920|><|audio_tk_5846|><|audio_tk_5168|><|audio_tk_56|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_5554|><|audio_tk_5890|><|audio_tk_1703|><|audio_tk_6112|><|audio_tk_3897|><|audio_tk_492|><|audio_tk_2892|><|audio_tk_4593|><|audio_tk_5098|><|audio_tk_5817|><|audio_tk_2384|><|audio_tk_5052|><|audio_tk_651|><|audio_tk_1379|><|audio_tk_2084|><|audio_tk_1725|><|audio_tk_1950|><|audio_tk_6027|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5694|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_4211|><|audio_tk_6146|><|audio_tk_3788|><|audio_tk_4106|><|audio_tk_5556|><|audio_tk_1958|><|audio_tk_1298|><|audio_tk_1679|><|audio_tk_5948|><|audio_tk_818|><|audio_tk_4571|><|audio_tk_4597|><|audio_tk_5101|><|audio_tk_5750|><|audio_tk_1946|><|audio_tk_3896|><|audio_tk_6029|><|audio_tk_6028|><|audio_tk_1401|><|audio_tk_3566|><|audio_tk_5027|><|audio_tk_652|><|audio_tk_705|><|audio_tk_4083|><|audio_tk_1239|><|audio_tk_6171|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_2834|><|audio_tk_1295|><|audio_tk_512|><|audio_tk_6218|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_1519|><|audio_tk_3701|><|audio_tk_5966|><|audio_tk_6047|><|audio_tk_3032|><|audio_tk_4544|><|audio_tk_4436|><|audio_tk_4910|><|audio_tk_4910|><|audio_tk_6363|><|audio_tk_4203|><|audio_tk_4113|><|audio_tk_236|><|audio_tk_1013|><|audio_tk_4916|><|audio_tk_5354|><|audio_tk_5957|><|audio_tk_2401|><|audio_tk_4426|><|audio_tk_809|><|audio_tk_80|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_0|><|audio_tk_0|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2349|><|audio_tk_6283|><|audio_tk_5823|><|audio_tk_645|><|audio_tk_1428|><|audio_tk_6536|><|audio_tk_155|><|audio_tk_803|><|audio_tk_1487|><|audio_tk_5946|><|audio_tk_513|><|audio_tk_4971|><|audio_tk_4944|><|audio_tk_4941|><|audio_tk_5757|><|audio_tk_6552|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4863|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_6552|><|audio_tk_197|><|audio_tk_4571|><|audio_tk_4944|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6040|><|audio_tk_1946|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_6113|><|audio_tk_6104|><|audio_tk_5843|><|audio_tk_5858|><|audio_tk_6011|><|audio_tk_5300|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_5037|><|audio_tk_4468|><|audio_tk_4669|><|audio_tk_6374|><|audio_tk_2000|><|audio_tk_2357|><|audio_tk_2408|><|audio_tk_2405|><|audio_tk_6309|><|audio_tk_5553|><|audio_tk_5553|><|audio_tk_5310|><|audio_tk_6004|><|audio_tk_5996|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_217|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|>[SEP_2]<|im_end|>
<|im_start|>agent
Please let me know if I can provide any other assistance.[SEP_1]<|audio_tk_5037|><|audio_tk_547|><|audio_tk_3195|><|audio_tk_3915|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6318|><|audio_tk_1953|><|audio_tk_6336|><|audio_tk_5101|><|audio_tk_3003|><|audio_tk_53|><|audio_tk_1931|><|audio_tk_1694|><|audio_tk_483|><|audio_tk_6060|><|audio_tk_5422|><|audio_tk_6140|><|audio_tk_6125|><|audio_tk_3893|><|audio_tk_4889|><|audio_tk_4670|><|audio_tk_4829|><|audio_tk_3835|><|audio_tk_2384|><|audio_tk_3350|><|audio_tk_969|><|audio_tk_296|><|audio_tk_2492|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_1217|><|audio_tk_5614|><|audio_tk_4751|><|audio_tk_4829|><|audio_tk_6284|><|audio_tk_2121|><|audio_tk_5268|><|audio_tk_4536|><|audio_tk_5823|><|audio_tk_1212|><|audio_tk_4360|><|audio_tk_2180|><|audio_tk_6302|><|audio_tk_4994|><|audio_tk_1959|><|audio_tk_4137|><|audio_tk_5975|><|audio_tk_3761|><|audio_tk_6019|><|audio_tk_5457|><|audio_tk_5025|><|audio_tk_4968|><|audio_tk_6513|><|audio_tk_6315|><|audio_tk_5781|><|audio_tk_5025|><|audio_tk_654|><|audio_tk_654|><|audio_tk_5289|><|audio_tk_3831|><|audio_tk_132|><|audio_tk_498|><|audio_tk_4860|><|audio_tk_4944|><|audio_tk_5052|><|audio_tk_2298|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]<|audio_tk_5037|><|audio_tk_348|><|audio_tk_159|><|audio_tk_1212|><|audio_tk_6552|><|audio_tk_2914|><|audio_tk_5019|><|audio_tk_4669|><|audio_tk_5123|><|audio_tk_5843|><|audio_tk_5870|><|audio_tk_2981|><|audio_tk_55|><|audio_tk_244|><|audio_tk_244|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_243|><|audio_tk_244|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_2291|><|audio_tk_2321|><|audio_tk_4852|><|audio_tk_1862|><|audio_tk_323|><|audio_tk_107|><|audio_tk_899|><|audio_tk_1842|><|audio_tk_6144|><|audio_tk_6126|><|audio_tk_5937|><|audio_tk_5997|><|audio_tk_663|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry about your situation.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_6310|><|audio_tk_3724|><|audio_tk_323|><|audio_tk_5673|><|audio_tk_4944|><|audio_tk_4944|><|audio_tk_5641|><|audio_tk_5639|><|audio_tk_6389|><|audio_tk_6218|><|audio_tk_3866|><|audio_tk_3836|><|audio_tk_6261|><|audio_tk_512|><|audio_tk_6334|><|audio_tk_4832|><|audio_tk_4803|><|audio_tk_655|><|audio_tk_2837|><|audio_tk_1868|><|audio_tk_3869|><|audio_tk_3842|><|audio_tk_5052|><|audio_tk_4968|><|audio_tk_6267|><|audio_tk_1878|><|audio_tk_650|><|audio_tk_5081|><|audio_tk_1600|><|audio_tk_1469|><|audio_tk_5887|><|audio_tk_6285|><|audio_tk_6293|><|audio_tk_1649|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6243|><|audio_tk_3831|><|audio_tk_213|>[SEP_2]<|im_end|>
<|im_start|>agent
I hope your family member gets better soon.[SEP_1]<|audio_tk_5037|><|audio_tk_4469|><|audio_tk_4805|><|audio_tk_6040|><|audio_tk_5241|><|audio_tk_5158|><|audio_tk_6383|><|audio_tk_4187|><|audio_tk_494|><|audio_tk_1313|><|audio_tk_1922|><|audio_tk_6029|><|audio_tk_5405|><|audio_tk_4916|><|audio_tk_5758|><|audio_tk_5581|><|audio_tk_4851|><|audio_tk_3964|><|audio_tk_1287|><|audio_tk_4035|><|audio_tk_1685|><|audio_tk_323|><|audio_tk_4857|><|audio_tk_4615|><|audio_tk_323|><|audio_tk_3896|><|audio_tk_5984|><|audio_tk_917|><|audio_tk_179|><|audio_tk_6275|><|audio_tk_5532|><|audio_tk_567|><|audio_tk_5025|><|audio_tk_494|><|audio_tk_503|><|audio_tk_4830|><|audio_tk_5071|><|audio_tk_2113|><|audio_tk_6056|><|audio_tk_3842|><|audio_tk_5056|><|audio_tk_4944|><|audio_tk_4968|><|audio_tk_4110|><|audio_tk_4281|><|audio_tk_3795|><|audio_tk_3685|><|audio_tk_3667|><|audio_tk_213|>[SEP_2]<|im_end|>
<|im_start|>agent
Please reach out with any further concerns.[SEP_1]<|audio_tk_5037|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_3918|><|audio_tk_2162|><|audio_tk_2161|><|audio_tk_6399|><|audio_tk_4220|><|audio_tk_1475|><|audio_tk_1601|><|audio_tk_2162|><|audio_tk_1143|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_6285|><|audio_tk_4828|><|audio_tk_4994|><|audio_tk_6113|><|audio_tk_731|><|audio_tk_1460|><|audio_tk_5955|><|audio_tk_1227|><|audio_tk_1950|><|audio_tk_4825|><|audio_tk_1698|><|audio_tk_2173|><|audio_tk_1937|><|audio_tk_2327|><|audio_tk_4916|><|audio_tk_4865|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4002|><|audio_tk_1950|><|audio_tk_5992|><|audio_tk_3842|><|audio_tk_2357|><|audio_tk_5323|><|audio_tk_3885|><|audio_tk_78|><|audio_tk_4860|><|audio_tk_5049|><|audio_tk_5758|><|audio_tk_5507|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6020|><|audio_tk_1641|><|audio_tk_159|><|audio_tk_1233|><|audio_tk_4941|><|audio_tk_5025|><|audio_tk_4809|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you for calling Baymax Health.[SEP_1]

<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]

<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]

<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]

<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]

<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]

<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]

<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]

<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]

<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]

<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]

<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]

<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]

<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]

<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]

<|audio_tk_997|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_6536|><|audio_tk_2920|><|audio_tk_11|><|audio_tk_1730|><|audio_tk_6382|><|audio_tk_1980|><|audio_tk_4140|><|audio_tk_5425|><|audio_tk_3680|><|audio_tk_1715|><|audio_tk_3788|><|audio_tk_4751|><|audio_tk_2564|><|audio_tk_2888|><|audio_tk_5094|><|audio_tk_6535|><|audio_tk_1217|><|audio_tk_6406|><|audio_tk_6552|><|audio_tk_3080|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_4109|><|audio_tk_5894|><|audio_tk_5894|><|audio_tk_6304|><|audio_tk_1887|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4828|><|audio_tk_4825|><|audio_tk_4611|><|audio_tk_4995|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2246|><|audio_tk_1487|><|audio_tk_6054|><|audio_tk_300|><|audio_tk_543|><|audio_tk_6021|><|audio_tk_6039|><|audio_tk_159|><|audio_tk_159|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_4824|><|audio_tk_4825|><|audio_tk_1949|><|audio_tk_4219|><|audio_tk_6552|><|audio_tk_726|><|audio_tk_403|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6048|><|audio_tk_6291|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_3483|><|audio_tk_483|><|audio_tk_3873|><|audio_tk_6042|><|audio_tk_5454|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6040|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1621|><|audio_tk_1701|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2326|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]<|im_end|>
<|im_start|>agent
It will arrive at your address within seven business days.[SEP_1]

<|audio_tk_268|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_1920|><|audio_tk_6318|><|audio_tk_498|><|audio_tk_1230|><|audio_tk_6282|><|audio_tk_6299|><|audio_tk_6029|><|audio_tk_4540|><|audio_tk_4545|><|audio_tk_4852|><|audio_tk_3882|><|audio_tk_1456|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_300|><|audio_tk_540|><|audio_tk_4326|><|audio_tk_4358|><|audio_tk_155|><|audio_tk_968|><|audio_tk_5337|><|audio_tk_4751|><|audio_tk_5608|><|audio_tk_6382|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_5604|><|audio_tk_2888|><|audio_tk_6302|><|audio_tk_170|><|audio_tk_224|><|audio_tk_6535|><|audio_tk_726|><|audio_tk_3144|><|audio_tk_4509|><|audio_tk_2416|><|audio_tk_4670|><|audio_tk_6365|><|audio_tk_1232|><|audio_tk_548|><|audio_tk_140|><|audio_tk_2171|><|audio_tk_2083|><|audio_tk_1478|><|audio_tk_1487|><|audio_tk_6225|><|audio_tk_6543|><|audio_tk_3300|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]<|im_end|>
<|im_start|>agent
It will arrive at your address within seven business days.[SEP_1]<|audio_tk_997|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_6536|><|audio_tk_2920|><|audio_tk_11|><|audio_tk_1730|><|audio_tk_6382|><|audio_tk_1980|><|audio_tk_4140|><|audio_tk_5425|><|audio_tk_3680|><|audio_tk_1715|><|audio_tk_3788|><|audio_tk_4751|><|audio_tk_2564|><|audio_tk_2888|><|audio_tk_5094|><|audio_tk_6535|><|audio_tk_1217|><|audio_tk_6406|><|audio_tk_6552|><|audio_tk_3080|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_4109|><|audio_tk_5894|><|audio_tk_5894|><|audio_tk_6304|><|audio_tk_1887|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4828|><|audio_tk_4825|><|audio_tk_4611|><|audio_tk_4995|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2246|><|audio_tk_1487|><|audio_tk_6054|><|audio_tk_300|><|audio_tk_543|><|audio_tk_6021|><|audio_tk_6039|><|audio_tk_159|><|audio_tk_159|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_4824|><|audio_tk_4825|><|audio_tk_1949|><|audio_tk_4219|><|audio_tk_6552|><|audio_tk_726|><|audio_tk_403|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6048|><|audio_tk_6291|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_3483|><|audio_tk_483|><|audio_tk_3873|><|audio_tk_6042|><|audio_tk_5454|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6040|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1621|><|audio_tk_1701|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2326|>[SEP_2]<|im_end|>
<|im_start|>agent
Is there anything else I can help you with?[SEP_1]

<|audio_tk_2775|><|audio_tk_511|><|audio_tk_402|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5580|><|audio_tk_4858|><|audio_tk_4858|><|audio_tk_4777|><|audio_tk_4696|><|audio_tk_5398|><|audio_tk_5854|><|audio_tk_5834|><|audio_tk_3647|><|audio_tk_1460|><|audio_tk_1460|><|audio_tk_2918|><|audio_tk_2242|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|>

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]<|im_end|>
<|im_start|>agent
It will arrive at your address within seven business days.[SEP_1]<|audio_tk_997|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_6536|><|audio_tk_2920|><|audio_tk_11|><|audio_tk_1730|><|audio_tk_6382|><|audio_tk_1980|><|audio_tk_4140|><|audio_tk_5425|><|audio_tk_3680|><|audio_tk_1715|><|audio_tk_3788|><|audio_tk_4751|><|audio_tk_2564|><|audio_tk_2888|><|audio_tk_5094|><|audio_tk_6535|><|audio_tk_1217|><|audio_tk_6406|><|audio_tk_6552|><|audio_tk_3080|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_4109|><|audio_tk_5894|><|audio_tk_5894|><|audio_tk_6304|><|audio_tk_1887|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4828|><|audio_tk_4825|><|audio_tk_4611|><|audio_tk_4995|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2246|><|audio_tk_1487|><|audio_tk_6054|><|audio_tk_300|><|audio_tk_543|><|audio_tk_6021|><|audio_tk_6039|><|audio_tk_159|><|audio_tk_159|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_4824|><|audio_tk_4825|><|audio_tk_1949|><|audio_tk_4219|><|audio_tk_6552|><|audio_tk_726|><|audio_tk_403|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6048|><|audio_tk_6291|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_3483|><|audio_tk_483|><|audio_tk_3873|><|audio_tk_6042|><|audio_tk_5454|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6040|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1621|><|audio_tk_1701|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2326|>[SEP_2]<|im_end|>
<|im_start|>agent
Is there anything else I can help you with?[SEP_1]<|audio_tk_268|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_1920|><|audio_tk_6318|><|audio_tk_498|><|audio_tk_1230|><|audio_tk_6282|><|audio_tk_6299|><|audio_tk_6029|><|audio_tk_4540|><|audio_tk_4545|><|audio_tk_4852|><|audio_tk_3882|><|audio_tk_1456|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_300|><|audio_tk_540|><|audio_tk_4326|><|audio_tk_4358|><|audio_tk_155|><|audio_tk_968|><|audio_tk_5337|><|audio_tk_4751|><|audio_tk_5608|><|audio_tk_6382|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_5604|><|audio_tk_2888|><|audio_tk_6302|><|audio_tk_170|><|audio_tk_224|><|audio_tk_6535|><|audio_tk_726|><|audio_tk_3144|><|audio_tk_4509|><|audio_tk_2416|><|audio_tk_4670|><|audio_tk_6365|><|audio_tk_1232|><|audio_tk_548|><|audio_tk_140|><|audio_tk_2171|><|audio_tk_2083|><|audio_tk_1478|><|audio_tk_1487|><|audio_tk_6225|><|audio_tk_6543|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]

<|audio_tk_997|><|audio_tk_2|><|audio_tk_2537|><|audio_tk_2669|><|audio_tk_3872|><|audio_tk_1928|><|audio_tk_6309|><|audio_tk_1052|><|audio_tk_566|><|audio_tk_6318|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5673|><|audio_tk_4697|><|audio_tk_4670|><|audio_tk_5750|><|audio_tk_6551|><|audio_tk_6299|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_654|><|audio_tk_5076|><|audio_tk_4593|><|audio_tk_6234|><|audio_tk_6133|><|audio_tk_2357|><|audio_tk_5299|><|audio_tk_6312|><|audio_tk_6186|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6486|><|audio_tk_5505|><|audio_tk_6394|><|audio_tk_6373|><|audio_tk_1980|><|audio_tk_1962|><|audio_tk_6336|><|audio_tk_2480|><|audio_tk_2507|><|audio_tk_2507|><|audio_tk_882|><|audio_tk_155|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4597|><|audio_tk_3680|><|audio_tk_1466|><|audio_tk_6065|><|audio_tk_6024|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_503|><|audio_tk_4667|><|audio_tk_2237|><|audio_tk_2507|><|audio_tk_2670|><|audio_tk_483|><|audio_tk_663|><|audio_tk_2892|><|audio_tk_4835|><|audio_tk_1910|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_1466|><|audio_tk_1466|><|audio_tk_6065|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_3674|><|audio_tk_4750|><|audio_tk_4555|><|audio_tk_4555|><|audio_tk_5286|><|audio_tk_4512|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_2673|><|audio_tk_573|><|audio_tk_2892|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]<|im_end|>
<|im_start|>agent
It will arrive at your address within seven business days.[SEP_1]<|audio_tk_997|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_6536|><|audio_tk_2920|><|audio_tk_11|><|audio_tk_1730|><|audio_tk_6382|><|audio_tk_1980|><|audio_tk_4140|><|audio_tk_5425|><|audio_tk_3680|><|audio_tk_1715|><|audio_tk_3788|><|audio_tk_4751|><|audio_tk_2564|><|audio_tk_2888|><|audio_tk_5094|><|audio_tk_6535|><|audio_tk_1217|><|audio_tk_6406|><|audio_tk_6552|><|audio_tk_3080|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_4109|><|audio_tk_5894|><|audio_tk_5894|><|audio_tk_6304|><|audio_tk_1887|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4828|><|audio_tk_4825|><|audio_tk_4611|><|audio_tk_4995|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2246|><|audio_tk_1487|><|audio_tk_6054|><|audio_tk_300|><|audio_tk_543|><|audio_tk_6021|><|audio_tk_6039|><|audio_tk_159|><|audio_tk_159|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_4824|><|audio_tk_4825|><|audio_tk_1949|><|audio_tk_4219|><|audio_tk_6552|><|audio_tk_726|><|audio_tk_403|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6048|><|audio_tk_6291|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_3483|><|audio_tk_483|><|audio_tk_3873|><|audio_tk_6042|><|audio_tk_5454|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6040|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1621|><|audio_tk_1701|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2326|>[SEP_2]<|im_end|>
<|im_start|>agent
Is there anything else I can help you with?[SEP_1]<|audio_tk_268|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_1920|><|audio_tk_6318|><|audio_tk_498|><|audio_tk_1230|><|audio_tk_6282|><|audio_tk_6299|><|audio_tk_6029|><|audio_tk_4540|><|audio_tk_4545|><|audio_tk_4852|><|audio_tk_3882|><|audio_tk_1456|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_300|><|audio_tk_540|><|audio_tk_4326|><|audio_tk_4358|><|audio_tk_155|><|audio_tk_968|><|audio_tk_5337|><|audio_tk_4751|><|audio_tk_5608|><|audio_tk_6382|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_5604|><|audio_tk_2888|><|audio_tk_6302|><|audio_tk_170|><|audio_tk_224|><|audio_tk_6535|><|audio_tk_726|><|audio_tk_3144|><|audio_tk_4509|><|audio_tk_2416|><|audio_tk_4670|><|audio_tk_6365|><|audio_tk_1232|><|audio_tk_548|><|audio_tk_140|><|audio_tk_2171|><|audio_tk_2083|><|audio_tk_1478|><|audio_tk_1487|><|audio_tk_6225|><|audio_tk_6543|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_2775|><|audio_tk_511|><|audio_tk_402|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5580|><|audio_tk_4858|><|audio_tk_4858|><|audio_tk_4777|><|audio_tk_4696|><|audio_tk_5398|><|audio_tk_5854|><|audio_tk_5834|><|audio_tk_3647|><|audio_tk_1460|><|audio_tk_1460|><|audio_tk_2918|><|audio_tk_2242|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry it took us so long to respond to your request.[SEP_1]

<|audio_tk_997|><|audio_tk_547|><|audio_tk_4428|><|audio_tk_4140|><|audio_tk_1918|><|audio_tk_2153|><|audio_tk_1433|><|audio_tk_2082|><|audio_tk_6318|><|audio_tk_5751|><|audio_tk_1961|><|audio_tk_1475|><|audio_tk_3788|><|audio_tk_1919|><|audio_tk_2171|><|audio_tk_654|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_6267|><|audio_tk_4853|><|audio_tk_4829|><|audio_tk_4751|><|audio_tk_5636|><|audio_tk_2918|><|audio_tk_740|><|audio_tk_3674|><|audio_tk_6060|><|audio_tk_543|><|audio_tk_516|><|audio_tk_6282|><|audio_tk_4825|><|audio_tk_969|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1199|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2702|><|audio_tk_6092|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_6216|><|audio_tk_1230|><|audio_tk_6279|><|audio_tk_6065|><|audio_tk_899|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_3876|><|audio_tk_321|><|audio_tk_78|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_6252|><|audio_tk_5345|><|audio_tk_6074|><|audio_tk_6047|><|audio_tk_3824|><|audio_tk_3824|><|audio_tk_942|><|audio_tk_159|><|audio_tk_159|><|audio_tk_990|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4968|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]<|im_end|>
<|im_start|>agent
It will arrive at your address within seven business days.[SEP_1]<|audio_tk_997|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_6536|><|audio_tk_2920|><|audio_tk_11|><|audio_tk_1730|><|audio_tk_6382|><|audio_tk_1980|><|audio_tk_4140|><|audio_tk_5425|><|audio_tk_3680|><|audio_tk_1715|><|audio_tk_3788|><|audio_tk_4751|><|audio_tk_2564|><|audio_tk_2888|><|audio_tk_5094|><|audio_tk_6535|><|audio_tk_1217|><|audio_tk_6406|><|audio_tk_6552|><|audio_tk_3080|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_4109|><|audio_tk_5894|><|audio_tk_5894|><|audio_tk_6304|><|audio_tk_1887|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4828|><|audio_tk_4825|><|audio_tk_4611|><|audio_tk_4995|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2246|><|audio_tk_1487|><|audio_tk_6054|><|audio_tk_300|><|audio_tk_543|><|audio_tk_6021|><|audio_tk_6039|><|audio_tk_159|><|audio_tk_159|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_4824|><|audio_tk_4825|><|audio_tk_1949|><|audio_tk_4219|><|audio_tk_6552|><|audio_tk_726|><|audio_tk_403|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6048|><|audio_tk_6291|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_3483|><|audio_tk_483|><|audio_tk_3873|><|audio_tk_6042|><|audio_tk_5454|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6040|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1621|><|audio_tk_1701|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2326|>[SEP_2]<|im_end|>
<|im_start|>agent
Is there anything else I can help you with?[SEP_1]<|audio_tk_268|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_1920|><|audio_tk_6318|><|audio_tk_498|><|audio_tk_1230|><|audio_tk_6282|><|audio_tk_6299|><|audio_tk_6029|><|audio_tk_4540|><|audio_tk_4545|><|audio_tk_4852|><|audio_tk_3882|><|audio_tk_1456|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_300|><|audio_tk_540|><|audio_tk_4326|><|audio_tk_4358|><|audio_tk_155|><|audio_tk_968|><|audio_tk_5337|><|audio_tk_4751|><|audio_tk_5608|><|audio_tk_6382|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_5604|><|audio_tk_2888|><|audio_tk_6302|><|audio_tk_170|><|audio_tk_224|><|audio_tk_6535|><|audio_tk_726|><|audio_tk_3144|><|audio_tk_4509|><|audio_tk_2416|><|audio_tk_4670|><|audio_tk_6365|><|audio_tk_1232|><|audio_tk_548|><|audio_tk_140|><|audio_tk_2171|><|audio_tk_2083|><|audio_tk_1478|><|audio_tk_1487|><|audio_tk_6225|><|audio_tk_6543|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_2775|><|audio_tk_511|><|audio_tk_402|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5580|><|audio_tk_4858|><|audio_tk_4858|><|audio_tk_4777|><|audio_tk_4696|><|audio_tk_5398|><|audio_tk_5854|><|audio_tk_5834|><|audio_tk_3647|><|audio_tk_1460|><|audio_tk_1460|><|audio_tk_2918|><|audio_tk_2242|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry it took us so long to respond to your request.[SEP_1]<|audio_tk_997|><|audio_tk_2|><|audio_tk_2537|><|audio_tk_2669|><|audio_tk_3872|><|audio_tk_1928|><|audio_tk_6309|><|audio_tk_1052|><|audio_tk_566|><|audio_tk_6318|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5673|><|audio_tk_4697|><|audio_tk_4670|><|audio_tk_5750|><|audio_tk_6551|><|audio_tk_6299|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_654|><|audio_tk_5076|><|audio_tk_4593|><|audio_tk_6234|><|audio_tk_6133|><|audio_tk_2357|><|audio_tk_5299|><|audio_tk_6312|><|audio_tk_6186|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6486|><|audio_tk_5505|><|audio_tk_6394|><|audio_tk_6373|><|audio_tk_1980|><|audio_tk_1962|><|audio_tk_6336|><|audio_tk_2480|><|audio_tk_2507|><|audio_tk_2507|><|audio_tk_882|><|audio_tk_155|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4597|><|audio_tk_3680|><|audio_tk_1466|><|audio_tk_6065|><|audio_tk_6024|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_503|><|audio_tk_4667|><|audio_tk_2237|><|audio_tk_2507|><|audio_tk_2670|><|audio_tk_483|><|audio_tk_663|><|audio_tk_2892|><|audio_tk_4835|><|audio_tk_1910|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_1466|><|audio_tk_1466|><|audio_tk_6065|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_3674|><|audio_tk_4750|><|audio_tk_4555|><|audio_tk_4555|><|audio_tk_5286|><|audio_tk_4512|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_2673|><|audio_tk_573|><|audio_tk_2892|>[SEP_2]<|im_end|>
<|im_start|>agent
Please reach out with any further concerns.[SEP_1]

<|audio_tk_997|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_4367|><|audio_tk_398|><|audio_tk_179|><|audio_tk_437|><|audio_tk_1424|><|audio_tk_2084|><|audio_tk_1759|><|audio_tk_4889|><|audio_tk_4862|><|audio_tk_6227|><|audio_tk_5975|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4670|><|audio_tk_4667|><|audio_tk_4883|><|audio_tk_6363|><|audio_tk_4176|><|audio_tk_5583|><|audio_tk_1937|><|audio_tk_317|><|audio_tk_269|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_6013|><|audio_tk_6032|><|audio_tk_6293|><|audio_tk_1861|><|audio_tk_323|><|audio_tk_5586|><|audio_tk_4609|><|audio_tk_4856|><|audio_tk_3139|><|audio_tk_2357|><|audio_tk_4758|><|audio_tk_4860|><|audio_tk_4836|><|audio_tk_4599|><|audio_tk_4582|><|audio_tk_4561|><|audio_tk_4639|><|audio_tk_6094|><|audio_tk_5843|><|audio_tk_2945|>[SEP_2]

<|im_start|>user
I have requested a member ID card multiple times, but have not yet received it.[SEP_1]<|audio_tk_997|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_3133|><|audio_tk_5319|><|audio_tk_5505|><|audio_tk_1217|><|audio_tk_4139|><|audio_tk_6308|><|audio_tk_197|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_6391|><|audio_tk_4855|><|audio_tk_5562|><|audio_tk_4941|><|audio_tk_2754|><|audio_tk_648|><|audio_tk_4107|><|audio_tk_1384|><|audio_tk_5559|><|audio_tk_296|><|audio_tk_323|><|audio_tk_4854|><|audio_tk_4852|><|audio_tk_1052|><|audio_tk_296|><|audio_tk_1223|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4858|><|audio_tk_4829|><|audio_tk_6302|><|audio_tk_1872|><|audio_tk_663|><|audio_tk_4293|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_5318|><|audio_tk_6047|><|audio_tk_6052|><|audio_tk_1402|><|audio_tk_350|><|audio_tk_80|><|audio_tk_3965|><|audio_tk_5393|><|audio_tk_6356|><|audio_tk_1230|><|audio_tk_705|><|audio_tk_2464|><|audio_tk_521|><|audio_tk_6347|><|audio_tk_6373|><|audio_tk_498|><|audio_tk_4995|><|audio_tk_4440|><|audio_tk_2348|><|audio_tk_2267|><|audio_tk_2321|><|audio_tk_4584|><|audio_tk_6040|><|audio_tk_80|><|audio_tk_80|><|audio_tk_6399|><|audio_tk_2757|><|audio_tk_494|><|audio_tk_1232|><|audio_tk_5559|><|audio_tk_3598|><|audio_tk_4518|><|audio_tk_4854|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_483|><|audio_tk_2184|><|audio_tk_2591|><|audio_tk_2747|><|audio_tk_4723|><|audio_tk_2351|><|audio_tk_911|><|audio_tk_1901|><|audio_tk_5095|><|audio_tk_4801|><|audio_tk_4459|><|audio_tk_1472|><|audio_tk_5975|><|audio_tk_6294|><|audio_tk_4941|><|audio_tk_4860|><|audio_tk_3564|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_1649|><|audio_tk_1217|><|audio_tk_331|><|audio_tk_651|><|audio_tk_5997|><|audio_tk_6003|><|audio_tk_6003|><|audio_tk_3081|><|audio_tk_85|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry you feel frustrated.[SEP_1]<|audio_tk_268|><|audio_tk_4457|><|audio_tk_2564|><|audio_tk_2425|><|audio_tk_3872|><|audio_tk_3872|><|audio_tk_5262|><|audio_tk_323|><|audio_tk_323|><|audio_tk_6399|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_5613|><|audio_tk_2480|><|audio_tk_4697|><|audio_tk_5507|><|audio_tk_6227|><|audio_tk_6056|><|audio_tk_1649|><|audio_tk_1910|><|audio_tk_1910|><|audio_tk_1571|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_2675|><|audio_tk_1919|><|audio_tk_1919|><|audio_tk_6123|><|audio_tk_6094|><|audio_tk_3188|><|audio_tk_4916|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5984|><|audio_tk_2564|><|audio_tk_4534|><|audio_tk_4836|><|audio_tk_5022|><|audio_tk_5022|><|audio_tk_652|><|audio_tk_2840|><|audio_tk_5948|><|audio_tk_6038|><|audio_tk_6023|><|audio_tk_6023|><|audio_tk_1392|><|audio_tk_4056|><|audio_tk_6039|><|audio_tk_6021|><|audio_tk_1401|><|audio_tk_1410|>[SEP_2]<|im_end|>
<|im_start|>agent
I will help you get a member ID card right away.[SEP_1]<|audio_tk_997|><|audio_tk_4457|><|audio_tk_2642|><|audio_tk_5580|><|audio_tk_3706|><|audio_tk_1712|><|audio_tk_6104|><|audio_tk_6363|><|audio_tk_5382|><|audio_tk_4510|><|audio_tk_4591|><|audio_tk_4846|><|audio_tk_4913|><|audio_tk_5626|><|audio_tk_1232|><|audio_tk_521|><|audio_tk_2327|><|audio_tk_1415|><|audio_tk_2083|><|audio_tk_1741|><|audio_tk_170|><|audio_tk_1865|><|audio_tk_5553|><|audio_tk_2121|><|audio_tk_6531|><|audio_tk_889|><|audio_tk_323|><|audio_tk_80|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1780|><|audio_tk_566|><|audio_tk_503|><|audio_tk_6443|><|audio_tk_6218|><|audio_tk_6308|><|audio_tk_4750|><|audio_tk_4829|><|audio_tk_6536|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_3564|><|audio_tk_1658|><|audio_tk_1658|><|audio_tk_1901|><|audio_tk_167|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_1715|><|audio_tk_1718|><|audio_tk_5975|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_6293|><|audio_tk_2113|><|audio_tk_6150|><|audio_tk_1712|><|audio_tk_1469|><|audio_tk_5861|><|audio_tk_5556|><|audio_tk_5311|><|audio_tk_5284|><|audio_tk_6013|><|audio_tk_3809|><|audio_tk_947|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, I need you to provide your date of birth.[SEP_1]<|audio_tk_997|><|audio_tk_2269|><|audio_tk_6275|><|audio_tk_3870|><|audio_tk_1456|><|audio_tk_5115|><|audio_tk_2918|><|audio_tk_3674|><|audio_tk_6143|><|audio_tk_6470|><|audio_tk_2122|><|audio_tk_4301|><|audio_tk_6542|><|audio_tk_1907|><|audio_tk_651|><|audio_tk_5076|><|audio_tk_6063|><|audio_tk_1705|><|audio_tk_1217|><|audio_tk_4218|><|audio_tk_6284|><|audio_tk_6275|><|audio_tk_6317|><|audio_tk_6317|><|audio_tk_6235|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_2702|><|audio_tk_4670|><|audio_tk_2537|><|audio_tk_4832|><|audio_tk_6023|><|audio_tk_1676|><|audio_tk_3055|><|audio_tk_4513|><|audio_tk_789|><|audio_tk_1758|><|audio_tk_1759|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1901|><|audio_tk_1759|><|audio_tk_1469|><|audio_tk_3647|><|audio_tk_6113|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_4400|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6011|><|audio_tk_6038|><|audio_tk_5326|><|audio_tk_58|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_4375|><|audio_tk_2618|><|audio_tk_5581|><|audio_tk_1685|><|audio_tk_402|><|audio_tk_483|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_1433|><|audio_tk_672|><|audio_tk_1379|><|audio_tk_2111|><|audio_tk_2084|><|audio_tk_1392|><|audio_tk_4327|><|audio_tk_3931|><|audio_tk_521|><|audio_tk_4436|><|audio_tk_6227|><|audio_tk_3689|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6283|><|audio_tk_1872|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_1868|><|audio_tk_6056|><|audio_tk_1880|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_6283|><|audio_tk_6293|><|audio_tk_4106|><|audio_tk_2122|><|audio_tk_6531|><|audio_tk_1949|><|audio_tk_1217|><|audio_tk_503|><|audio_tk_1232|><|audio_tk_5965|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_6002|><|audio_tk_3815|><|audio_tk_3109|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety-one.[SEP_1]<|audio_tk_997|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_6477|><|audio_tk_6551|><|audio_tk_6308|><|audio_tk_6038|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_6002|><|audio_tk_6002|><|audio_tk_3113|><|audio_tk_2326|><|audio_tk_28|><|audio_tk_2|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_29|><|audio_tk_2|><|audio_tk_248|><|audio_tk_53|><|audio_tk_323|><|audio_tk_2564|><|audio_tk_2669|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6536|><|audio_tk_4347|><|audio_tk_2113|><|audio_tk_6468|><|audio_tk_1217|><|audio_tk_494|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5993|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_3138|><|audio_tk_540|><|audio_tk_492|><|audio_tk_3837|><|audio_tk_1539|><|audio_tk_6399|><|audio_tk_660|><|audio_tk_650|><|audio_tk_6485|><|audio_tk_6032|><|audio_tk_5311|><|audio_tk_4852|><|audio_tk_1683|><|audio_tk_483|><|audio_tk_1937|><|audio_tk_1759|><|audio_tk_1757|><|audio_tk_6153|><|audio_tk_6283|><|audio_tk_6308|><|audio_tk_6218|><|audio_tk_1922|><|audio_tk_2171|><|audio_tk_2729|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_5594|><|audio_tk_6140|><|audio_tk_3917|><|audio_tk_6113|><|audio_tk_5966|><|audio_tk_6038|><|audio_tk_6037|><|audio_tk_3837|><|audio_tk_2728|><|audio_tk_541|><|audio_tk_381|><|audio_tk_213|><|audio_tk_240|><|audio_tk_4830|><|audio_tk_2645|><|audio_tk_6311|><|audio_tk_2180|><|audio_tk_618|><|audio_tk_2862|><|audio_tk_4836|><|audio_tk_1928|><|audio_tk_2171|><|audio_tk_480|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2645|><|audio_tk_2645|><|audio_tk_6068|><|audio_tk_964|><|audio_tk_672|><|audio_tk_1867|><|audio_tk_1928|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_1460|><|audio_tk_5393|><|audio_tk_2237|><|audio_tk_2321|><|audio_tk_5283|><|audio_tk_912|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you. I will text you a copy of your member ID card to the number you are calling from, ending with six six five four.[SEP_1]<|audio_tk_997|><|audio_tk_489|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1937|><|audio_tk_398|><|audio_tk_133|><|audio_tk_170|><|audio_tk_407|><|audio_tk_1154|><|audio_tk_1631|><|audio_tk_3809|><|audio_tk_5916|><|audio_tk_3676|><|audio_tk_3674|><|audio_tk_2954|><|audio_tk_55|><|audio_tk_1|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4374|><|audio_tk_4550|><|audio_tk_4829|><|audio_tk_6309|><|audio_tk_1513|><|audio_tk_1721|><|audio_tk_6104|><|audio_tk_6382|><|audio_tk_492|><|audio_tk_648|><|audio_tk_5079|><|audio_tk_4590|><|audio_tk_4852|><|audio_tk_5096|><|audio_tk_952|><|audio_tk_2357|><|audio_tk_5001|><|audio_tk_4941|><|audio_tk_651|><|audio_tk_2836|><|audio_tk_2165|><|audio_tk_1756|><|audio_tk_6130|><|audio_tk_5398|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4431|><|audio_tk_4751|><|audio_tk_2807|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1919|><|audio_tk_6285|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1874|><|audio_tk_6056|><|audio_tk_3770|><|audio_tk_323|><|audio_tk_1052|><|audio_tk_4581|><|audio_tk_4852|><|audio_tk_1294|><|audio_tk_566|><|audio_tk_1232|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_6317|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_663|><|audio_tk_1380|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_4400|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4839|><|audio_tk_5973|><|audio_tk_1227|><|audio_tk_6288|><|audio_tk_969|><|audio_tk_483|><|audio_tk_1941|><|audio_tk_2429|><|audio_tk_4697|><|audio_tk_566|><|audio_tk_539|><|audio_tk_4139|><|audio_tk_6461|><|audio_tk_1925|><|audio_tk_1883|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1514|><|audio_tk_6125|><|audio_tk_5480|><|audio_tk_6308|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4429|><|audio_tk_4667|><|audio_tk_4640|><|audio_tk_4640|><|audio_tk_6093|><|audio_tk_4149|><|audio_tk_6066|><|audio_tk_236|><|audio_tk_155|><|audio_tk_1004|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5957|><|audio_tk_4589|><|audio_tk_2294|><|audio_tk_2321|><|audio_tk_3697|><|audio_tk_80|><|audio_tk_80|><|audio_tk_55|><|audio_tk_28|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_5526|><|audio_tk_5554|><|audio_tk_6300|><|audio_tk_726|><|audio_tk_699|><|audio_tk_4299|><|audio_tk_6544|><|audio_tk_479|><|audio_tk_317|><|audio_tk_1505|><|audio_tk_5866|><|audio_tk_921|><|audio_tk_543|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5751|><|audio_tk_6552|><|audio_tk_3379|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|><|audio_tk_5670|><|audio_tk_6300|><|audio_tk_6553|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4863|><|audio_tk_4968|><|audio_tk_2489|><|audio_tk_2675|><|audio_tk_4670|><|audio_tk_2564|><|audio_tk_4832|><|audio_tk_6284|><|audio_tk_1678|><|audio_tk_1217|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_5861|><|audio_tk_3647|><|audio_tk_5834|><|audio_tk_5855|><|audio_tk_5939|><|audio_tk_6011|><|audio_tk_6002|>[SEP_2]<|im_end|>
<|im_start|>agent
This ensures you will immediately get your ID.[SEP_1]<|audio_tk_268|><|audio_tk_501|><|audio_tk_2031|><|audio_tk_6543|><|audio_tk_6537|><|audio_tk_4941|><|audio_tk_4968|><|audio_tk_5784|><|audio_tk_4359|><|audio_tk_726|><|audio_tk_1210|><|audio_tk_5030|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_6488|><|audio_tk_6065|><|audio_tk_6056|><|audio_tk_6056|><|audio_tk_3868|><|audio_tk_2106|><|audio_tk_6399|><|audio_tk_4293|><|audio_tk_1883|><|audio_tk_1597|><|audio_tk_1487|><|audio_tk_5861|><|audio_tk_6120|><|audio_tk_3933|><|audio_tk_4668|><|audio_tk_808|><|audio_tk_323|><|audio_tk_80|><|audio_tk_1685|><|audio_tk_2180|><|audio_tk_2162|><|audio_tk_2121|><|audio_tk_2162|><|audio_tk_4349|><|audio_tk_6544|><|audio_tk_4458|><|audio_tk_1719|><|audio_tk_4140|><|audio_tk_4349|><|audio_tk_1154|><|audio_tk_179|><|audio_tk_1865|><|audio_tk_4825|><|audio_tk_5769|><|audio_tk_2350|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5966|><|audio_tk_4832|><|audio_tk_4829|><|audio_tk_6050|><|audio_tk_1156|><|audio_tk_672|><|audio_tk_651|><|audio_tk_1648|><|audio_tk_1676|><|audio_tk_1649|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1658|><|audio_tk_218|>[SEP_2]<|im_end|>
<|im_start|>user
OK.[SEP_1]<|audio_tk_589|><|audio_tk_4387|><|audio_tk_5505|><|audio_tk_6133|><|audio_tk_1757|><|audio_tk_170|><|audio_tk_2408|><|audio_tk_5320|><|audio_tk_4851|><|audio_tk_4852|><|audio_tk_4581|><|audio_tk_5284|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_920|><|audio_tk_2404|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2|><|audio_tk_2350|><|audio_tk_6293|>[SEP_2]<|im_end|>
<|im_start|>agent
I have just sent you the ID card through text.[SEP_1]<|audio_tk_997|><|audio_tk_4456|><|audio_tk_4829|><|audio_tk_6310|><|audio_tk_3134|><|audio_tk_6301|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_661|><|audio_tk_5753|><|audio_tk_3838|><|audio_tk_5100|><|audio_tk_5010|><|audio_tk_4971|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4968|><|audio_tk_5829|><|audio_tk_5094|><|audio_tk_966|><|audio_tk_177|><|audio_tk_173|><|audio_tk_2153|><|audio_tk_1843|><|audio_tk_1227|><|audio_tk_1676|><|audio_tk_1901|><|audio_tk_5554|><|audio_tk_2645|><|audio_tk_4832|><|audio_tk_6050|><|audio_tk_672|><|audio_tk_660|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4516|><|audio_tk_4441|><|audio_tk_4427|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_1888|><|audio_tk_673|><|audio_tk_501|><|audio_tk_624|><|audio_tk_1871|><|audio_tk_1601|><|audio_tk_1655|><|audio_tk_663|><|audio_tk_2862|><|audio_tk_4590|><|audio_tk_5580|><|audio_tk_4852|><|audio_tk_4555|><|audio_tk_4558|><|audio_tk_3082|><|audio_tk_170|><|audio_tk_4571|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_573|><|audio_tk_675|>[SEP_2]<|im_end|>
<|im_start|>agent
Please confirm if you have received it.[SEP_1]<|audio_tk_997|><|audio_tk_548|><|audio_tk_3195|><|audio_tk_4167|><|audio_tk_2162|><|audio_tk_2171|><|audio_tk_4131|><|audio_tk_4863|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_6306|><|audio_tk_483|><|audio_tk_1132|><|audio_tk_2702|><|audio_tk_2702|><|audio_tk_4862|><|audio_tk_6236|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_6074|><|audio_tk_3725|><|audio_tk_323|><|audio_tk_6313|><|audio_tk_3864|><|audio_tk_2729|><|audio_tk_2783|><|audio_tk_1910|><|audio_tk_1841|><|audio_tk_1487|><|audio_tk_4509|><|audio_tk_4852|><|audio_tk_4826|><|audio_tk_3904|><|audio_tk_1217|><|audio_tk_3896|><|audio_tk_3788|><|audio_tk_3868|><|audio_tk_5052|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_1892|><|audio_tk_1928|><|audio_tk_1649|><|audio_tk_1715|><|audio_tk_1217|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6030|><|audio_tk_6012|><|audio_tk_6003|><|audio_tk_3081|>[SEP_2]<|im_end|>
<|im_start|>user
I got it.[SEP_1]<|audio_tk_2779|><|audio_tk_4375|><|audio_tk_2564|><|audio_tk_5099|><|audio_tk_1919|><|audio_tk_179|><|audio_tk_170|><|audio_tk_899|><|audio_tk_5397|><|audio_tk_4667|><|audio_tk_4667|><|audio_tk_2807|><|audio_tk_5532|><|audio_tk_2113|><|audio_tk_6040|><|audio_tk_6004|><|audio_tk_6004|><|audio_tk_6003|><|audio_tk_411|><|audio_tk_249|><|audio_tk_582|><|audio_tk_4941|><|audio_tk_5022|><|audio_tk_5050|><|audio_tk_2325|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you also like me to send a physical copy of your ID card to your home address with zip code one one zero zero one?[SEP_1]<|audio_tk_997|><|audio_tk_983|><|audio_tk_3944|><|audio_tk_1920|><|audio_tk_670|><|audio_tk_6482|><|audio_tk_2108|><|audio_tk_2083|><|audio_tk_1757|><|audio_tk_5104|><|audio_tk_4375|><|audio_tk_4640|><|audio_tk_4883|><|audio_tk_5636|><|audio_tk_5654|><|audio_tk_5646|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_6468|><|audio_tk_6394|><|audio_tk_3943|><|audio_tk_1719|><|audio_tk_4149|><|audio_tk_4751|><|audio_tk_4824|><|audio_tk_4106|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_284|><|audio_tk_1052|><|audio_tk_1937|><|audio_tk_1901|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6036|><|audio_tk_5616|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4609|><|audio_tk_4608|><|audio_tk_483|><|audio_tk_672|><|audio_tk_6495|><|audio_tk_5235|><|audio_tk_4916|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3487|><|audio_tk_6057|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_6321|><|audio_tk_6549|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_6382|><|audio_tk_6382|><|audio_tk_17|><|audio_tk_4544|><|audio_tk_4432|><|audio_tk_4697|><|audio_tk_2564|><|audio_tk_4994|><|audio_tk_494|><|audio_tk_494|><|audio_tk_2060|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6282|><|audio_tk_1946|><|audio_tk_1298|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5480|><|audio_tk_4832|><|audio_tk_4825|><|audio_tk_3863|><|audio_tk_672|><|audio_tk_663|><|audio_tk_1864|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_176|><|audio_tk_2357|><|audio_tk_4597|><|audio_tk_4440|><|audio_tk_4400|><|audio_tk_5237|><|audio_tk_6047|><|audio_tk_6029|><|audio_tk_1159|><|audio_tk_663|><|audio_tk_678|><|audio_tk_4836|><|audio_tk_1901|><|audio_tk_1883|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5984|><|audio_tk_5255|><|audio_tk_4510|><|audio_tk_4510|><|audio_tk_4450|><|audio_tk_5177|><|audio_tk_6383|><|audio_tk_3953|><|audio_tk_566|><|audio_tk_6477|><|audio_tk_4104|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4855|><|audio_tk_4852|><|audio_tk_4855|><|audio_tk_4593|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2462|><|audio_tk_1469|><|audio_tk_5973|><|audio_tk_276|><|audio_tk_519|><|audio_tk_1944|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_6021|><|audio_tk_6552|><|audio_tk_494|><|audio_tk_521|><|audio_tk_2275|><|audio_tk_4598|><|audio_tk_5244|><|audio_tk_5424|><|audio_tk_6144|><|audio_tk_6133|><|audio_tk_1402|><|audio_tk_1322|><|audio_tk_992|><|audio_tk_1712|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_1941|><|audio_tk_727|><|audio_tk_1049|><|audio_tk_1721|><|audio_tk_5870|><|audio_tk_2480|><|audio_tk_2672|><|audio_tk_1698|><|audio_tk_402|><|audio_tk_159|><|audio_tk_4131|><|audio_tk_6399|><|audio_tk_1648|><|audio_tk_3863|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_5560|><|audio_tk_6153|><|audio_tk_1516|><|audio_tk_1785|><|audio_tk_6318|><|audio_tk_6399|><|audio_tk_1649|><|audio_tk_3863|><|audio_tk_5975|><|audio_tk_5975|><|audio_tk_5479|><|audio_tk_6151|><|audio_tk_1487|><|audio_tk_1721|><|audio_tk_1487|><|audio_tk_5393|><|audio_tk_2480|><|audio_tk_2591|><|audio_tk_5094|><|audio_tk_726|><|audio_tk_636|>[SEP_2]<|im_end|>
<|im_start|>user
Yes.[SEP_1]<|audio_tk_2779|><|audio_tk_173|><|audio_tk_1154|><|audio_tk_1397|><|audio_tk_6293|><|audio_tk_5095|><|audio_tk_5099|><|audio_tk_4828|><|audio_tk_4558|><|audio_tk_5289|><|audio_tk_5217|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_2299|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|><|audio_tk_29|>[SEP_2]<|im_end|>
<|im_start|>agent
I have sent the ID card.[SEP_1]<|audio_tk_268|><|audio_tk_2189|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_3863|><|audio_tk_5320|><|audio_tk_6225|><|audio_tk_1217|><|audio_tk_4968|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6483|><|audio_tk_4851|><|audio_tk_5097|><|audio_tk_645|><|audio_tk_285|><|audio_tk_519|><|audio_tk_2031|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_4827|><|audio_tk_4832|><|audio_tk_4828|><|audio_tk_4106|><|audio_tk_1401|><|audio_tk_663|><|audio_tk_2109|><|audio_tk_1685|><|audio_tk_1901|><|audio_tk_902|><|audio_tk_170|><|audio_tk_4598|><|audio_tk_5160|><|audio_tk_4427|><|audio_tk_4481|><|audio_tk_4481|><|audio_tk_5291|><|audio_tk_6038|><|audio_tk_3842|><|audio_tk_1402|>[SEP_2]<|im_end|>
<|im_start|>agent
It will arrive at your address within seven business days.[SEP_1]<|audio_tk_997|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_6536|><|audio_tk_2920|><|audio_tk_11|><|audio_tk_1730|><|audio_tk_6382|><|audio_tk_1980|><|audio_tk_4140|><|audio_tk_5425|><|audio_tk_3680|><|audio_tk_1715|><|audio_tk_3788|><|audio_tk_4751|><|audio_tk_2564|><|audio_tk_2888|><|audio_tk_5094|><|audio_tk_6535|><|audio_tk_1217|><|audio_tk_6406|><|audio_tk_6552|><|audio_tk_3080|><|audio_tk_164|><|audio_tk_1883|><|audio_tk_4109|><|audio_tk_5894|><|audio_tk_5894|><|audio_tk_6304|><|audio_tk_1887|><|audio_tk_673|><|audio_tk_5756|><|audio_tk_3977|><|audio_tk_5975|><|audio_tk_4828|><|audio_tk_4825|><|audio_tk_4611|><|audio_tk_4995|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2246|><|audio_tk_1487|><|audio_tk_6054|><|audio_tk_300|><|audio_tk_543|><|audio_tk_6021|><|audio_tk_6039|><|audio_tk_159|><|audio_tk_159|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5670|><|audio_tk_4824|><|audio_tk_4825|><|audio_tk_1949|><|audio_tk_4219|><|audio_tk_6552|><|audio_tk_726|><|audio_tk_403|><|audio_tk_512|><|audio_tk_1232|><|audio_tk_6048|><|audio_tk_6291|><|audio_tk_1812|><|audio_tk_6318|><|audio_tk_3483|><|audio_tk_483|><|audio_tk_3873|><|audio_tk_6042|><|audio_tk_5454|><|audio_tk_4860|><|audio_tk_2754|><|audio_tk_654|><|audio_tk_4296|><|audio_tk_6040|><|audio_tk_6040|><|audio_tk_6005|><|audio_tk_3809|><|audio_tk_1622|><|audio_tk_1621|><|audio_tk_1701|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4968|><|audio_tk_2326|>[SEP_2]<|im_end|>
<|im_start|>agent
Is there anything else I can help you with?[SEP_1]<|audio_tk_268|><|audio_tk_1|><|audio_tk_6266|><|audio_tk_1920|><|audio_tk_6318|><|audio_tk_498|><|audio_tk_1230|><|audio_tk_6282|><|audio_tk_6299|><|audio_tk_6029|><|audio_tk_4540|><|audio_tk_4545|><|audio_tk_4852|><|audio_tk_3882|><|audio_tk_1456|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_300|><|audio_tk_540|><|audio_tk_4326|><|audio_tk_4358|><|audio_tk_155|><|audio_tk_968|><|audio_tk_5337|><|audio_tk_4751|><|audio_tk_5608|><|audio_tk_6382|><|audio_tk_4890|><|audio_tk_4860|><|audio_tk_5604|><|audio_tk_2888|><|audio_tk_6302|><|audio_tk_170|><|audio_tk_224|><|audio_tk_6535|><|audio_tk_726|><|audio_tk_3144|><|audio_tk_4509|><|audio_tk_2416|><|audio_tk_4670|><|audio_tk_6365|><|audio_tk_1232|><|audio_tk_548|><|audio_tk_140|><|audio_tk_2171|><|audio_tk_2083|><|audio_tk_1478|><|audio_tk_1487|><|audio_tk_6225|><|audio_tk_6543|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_2775|><|audio_tk_511|><|audio_tk_402|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5580|><|audio_tk_4858|><|audio_tk_4858|><|audio_tk_4777|><|audio_tk_4696|><|audio_tk_5398|><|audio_tk_5854|><|audio_tk_5834|><|audio_tk_3647|><|audio_tk_1460|><|audio_tk_1460|><|audio_tk_2918|><|audio_tk_2242|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|>[SEP_2]<|im_end|>
<|im_start|>agent
I am sorry it took us so long to respond to your request.[SEP_1]<|audio_tk_997|><|audio_tk_2|><|audio_tk_2537|><|audio_tk_2669|><|audio_tk_3872|><|audio_tk_1928|><|audio_tk_6309|><|audio_tk_1052|><|audio_tk_566|><|audio_tk_6318|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_5673|><|audio_tk_4697|><|audio_tk_4670|><|audio_tk_5750|><|audio_tk_6551|><|audio_tk_6299|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_6275|><|audio_tk_3084|><|audio_tk_654|><|audio_tk_5076|><|audio_tk_4593|><|audio_tk_6234|><|audio_tk_6133|><|audio_tk_2357|><|audio_tk_5299|><|audio_tk_6312|><|audio_tk_6186|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_6486|><|audio_tk_5505|><|audio_tk_6394|><|audio_tk_6373|><|audio_tk_1980|><|audio_tk_1962|><|audio_tk_6336|><|audio_tk_2480|><|audio_tk_2507|><|audio_tk_2507|><|audio_tk_882|><|audio_tk_155|><|audio_tk_663|><|audio_tk_2889|><|audio_tk_4597|><|audio_tk_3680|><|audio_tk_1466|><|audio_tk_6065|><|audio_tk_6024|><|audio_tk_4941|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_503|><|audio_tk_4667|><|audio_tk_2237|><|audio_tk_2507|><|audio_tk_2670|><|audio_tk_483|><|audio_tk_663|><|audio_tk_2892|><|audio_tk_4835|><|audio_tk_1910|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5975|><|audio_tk_1466|><|audio_tk_1466|><|audio_tk_6065|><|audio_tk_170|><|audio_tk_4490|><|audio_tk_2972|><|audio_tk_3674|><|audio_tk_4750|><|audio_tk_4555|><|audio_tk_4555|><|audio_tk_5286|><|audio_tk_4512|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_2673|><|audio_tk_573|><|audio_tk_2892|>[SEP_2]<|im_end|>
<|im_start|>agent
Please reach out with any further concerns.[SEP_1]<|audio_tk_997|><|audio_tk_547|><|audio_tk_4428|><|audio_tk_4140|><|audio_tk_1918|><|audio_tk_2153|><|audio_tk_1433|><|audio_tk_2082|><|audio_tk_6318|><|audio_tk_5751|><|audio_tk_1961|><|audio_tk_1475|><|audio_tk_3788|><|audio_tk_1919|><|audio_tk_2171|><|audio_tk_654|><|audio_tk_2837|><|audio_tk_5027|><|audio_tk_6267|><|audio_tk_4853|><|audio_tk_4829|><|audio_tk_4751|><|audio_tk_5636|><|audio_tk_2918|><|audio_tk_740|><|audio_tk_3674|><|audio_tk_6060|><|audio_tk_543|><|audio_tk_516|><|audio_tk_6282|><|audio_tk_4825|><|audio_tk_969|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1199|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2702|><|audio_tk_6092|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_6216|><|audio_tk_1230|><|audio_tk_6279|><|audio_tk_6065|><|audio_tk_899|><|audio_tk_2357|><|audio_tk_4598|><|audio_tk_3876|><|audio_tk_321|><|audio_tk_78|><|audio_tk_5589|><|audio_tk_4860|><|audio_tk_4941|><|audio_tk_6252|><|audio_tk_5345|><|audio_tk_6074|><|audio_tk_6047|><|audio_tk_3824|><|audio_tk_3824|><|audio_tk_942|><|audio_tk_159|><|audio_tk_159|><|audio_tk_990|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_4968|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you for calling Baymax Health.[SEP_1]

<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]

<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]

<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]

<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]

<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]

<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]

<|audio_tk_2850|><|audio_tk_254|><|audio_tk_1757|><|audio_tk_1905|><|audio_tk_662|><|audio_tk_4295|><|audio_tk_2083|><|audio_tk_2002|><|audio_tk_1962|><|audio_tk_4994|><|audio_tk_5797|><|audio_tk_176|><|audio_tk_8|><|audio_tk_323|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_1393|><|audio_tk_6307|><|audio_tk_503|><|audio_tk_548|><|audio_tk_6227|><|audio_tk_5956|><|audio_tk_1217|><|audio_tk_5371|><|audio_tk_4589|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_659|><|audio_tk_2108|><|audio_tk_1597|><|audio_tk_1514|><|audio_tk_6045|><|audio_tk_5457|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6405|><|audio_tk_4589|><|audio_tk_1538|><|audio_tk_1295|><|audio_tk_5912|><|audio_tk_5984|><|audio_tk_3875|><|audio_tk_1685|><|audio_tk_6050|><|audio_tk_6045|><|audio_tk_1217|><|audio_tk_2108|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5921|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6067|><|audio_tk_1941|><|audio_tk_726|><|audio_tk_483|><|audio_tk_4128|><|audio_tk_4609|><|audio_tk_4467|><|audio_tk_740|><|audio_tk_3944|><|audio_tk_6236|><|audio_tk_3842|><|audio_tk_170|><|audio_tk_251|><|audio_tk_1223|><|audio_tk_4582|><|audio_tk_3129|><|audio_tk_2185|><|audio_tk_5343|><|audio_tk_4916|><|audio_tk_2704|><|audio_tk_6309|><|audio_tk_5814|><|audio_tk_1356|><|audio_tk_249|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to provide you a summary of your in-network benefits?[SEP_1]

<|audio_tk_5037|><|audio_tk_256|><|audio_tk_480|><|audio_tk_483|><|audio_tk_4116|><|audio_tk_5583|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5154|><|audio_tk_5872|><|audio_tk_5863|><|audio_tk_5863|><|audio_tk_3674|><|audio_tk_3674|><|audio_tk_2945|><|audio_tk_2242|><|audio_tk_31|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to provide you a summary of your in-network benefits?[SEP_1]<|audio_tk_2850|><|audio_tk_254|><|audio_tk_1757|><|audio_tk_1905|><|audio_tk_662|><|audio_tk_4295|><|audio_tk_2083|><|audio_tk_2002|><|audio_tk_1962|><|audio_tk_4994|><|audio_tk_5797|><|audio_tk_176|><|audio_tk_8|><|audio_tk_323|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_1393|><|audio_tk_6307|><|audio_tk_503|><|audio_tk_548|><|audio_tk_6227|><|audio_tk_5956|><|audio_tk_1217|><|audio_tk_5371|><|audio_tk_4589|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_659|><|audio_tk_2108|><|audio_tk_1597|><|audio_tk_1514|><|audio_tk_6045|><|audio_tk_5457|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6405|><|audio_tk_4589|><|audio_tk_1538|><|audio_tk_1295|><|audio_tk_5912|><|audio_tk_5984|><|audio_tk_3875|><|audio_tk_1685|><|audio_tk_6050|><|audio_tk_6045|><|audio_tk_1217|><|audio_tk_2108|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5921|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6067|><|audio_tk_1941|><|audio_tk_726|><|audio_tk_483|><|audio_tk_4128|><|audio_tk_4609|><|audio_tk_4467|><|audio_tk_740|><|audio_tk_3944|><|audio_tk_6236|><|audio_tk_3842|><|audio_tk_170|><|audio_tk_251|><|audio_tk_1223|><|audio_tk_4582|><|audio_tk_3129|><|audio_tk_2185|><|audio_tk_5343|><|audio_tk_4916|><|audio_tk_2704|><|audio_tk_6309|><|audio_tk_5814|><|audio_tk_1356|><|audio_tk_249|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]

<|audio_tk_2850|><|audio_tk_4386|><|audio_tk_5424|><|audio_tk_4187|><|audio_tk_8|><|audio_tk_2411|><|audio_tk_3134|><|audio_tk_6040|><|audio_tk_5283|><|audio_tk_5283|><|audio_tk_6013|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_136|><|audio_tk_28|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2350|><|audio_tk_4105|><|audio_tk_1812|><|audio_tk_4131|><|audio_tk_1311|><|audio_tk_6303|><|audio_tk_6065|><|audio_tk_5192|><|audio_tk_4545|><|audio_tk_5581|><|audio_tk_483|><|audio_tk_4358|><|audio_tk_1442|><|audio_tk_276|><|audio_tk_516|><|audio_tk_6535|><|audio_tk_1208|><|audio_tk_155|><|audio_tk_6041|><|audio_tk_2402|><|audio_tk_5635|><|audio_tk_4168|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4992|><|audio_tk_5554|><|audio_tk_170|><|audio_tk_197|><|audio_tk_3870|><|audio_tk_483|><|audio_tk_4599|><|audio_tk_4535|><|audio_tk_5636|><|audio_tk_1223|><|audio_tk_521|><|audio_tk_1901|><|audio_tk_2162|><|audio_tk_1757|><|audio_tk_3944|><|audio_tk_6312|><|audio_tk_5814|><|audio_tk_3300|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to provide you a summary of your in-network benefits?[SEP_1]<|audio_tk_2850|><|audio_tk_254|><|audio_tk_1757|><|audio_tk_1905|><|audio_tk_662|><|audio_tk_4295|><|audio_tk_2083|><|audio_tk_2002|><|audio_tk_1962|><|audio_tk_4994|><|audio_tk_5797|><|audio_tk_176|><|audio_tk_8|><|audio_tk_323|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_1393|><|audio_tk_6307|><|audio_tk_503|><|audio_tk_548|><|audio_tk_6227|><|audio_tk_5956|><|audio_tk_1217|><|audio_tk_5371|><|audio_tk_4589|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_659|><|audio_tk_2108|><|audio_tk_1597|><|audio_tk_1514|><|audio_tk_6045|><|audio_tk_5457|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6405|><|audio_tk_4589|><|audio_tk_1538|><|audio_tk_1295|><|audio_tk_5912|><|audio_tk_5984|><|audio_tk_3875|><|audio_tk_1685|><|audio_tk_6050|><|audio_tk_6045|><|audio_tk_1217|><|audio_tk_2108|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5921|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6067|><|audio_tk_1941|><|audio_tk_726|><|audio_tk_483|><|audio_tk_4128|><|audio_tk_4609|><|audio_tk_4467|><|audio_tk_740|><|audio_tk_3944|><|audio_tk_6236|><|audio_tk_3842|><|audio_tk_170|><|audio_tk_251|><|audio_tk_1223|><|audio_tk_4582|><|audio_tk_3129|><|audio_tk_2185|><|audio_tk_5343|><|audio_tk_4916|><|audio_tk_2704|><|audio_tk_6309|><|audio_tk_5814|><|audio_tk_1356|><|audio_tk_249|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_5037|><|audio_tk_256|><|audio_tk_480|><|audio_tk_483|><|audio_tk_4116|><|audio_tk_5583|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5154|><|audio_tk_5872|><|audio_tk_5863|><|audio_tk_5863|><|audio_tk_3674|><|audio_tk_3674|><|audio_tk_2945|><|audio_tk_2242|><|audio_tk_31|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|>[SEP_2]<|im_end|>
<|im_start|>agent
OK, is there anything else I can help you with?[SEP_1]

<|audio_tk_5037|><|audio_tk_328|><|audio_tk_480|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5826|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5155|><|audio_tk_5884|><|audio_tk_5845|><|audio_tk_5834|><|audio_tk_3674|><|audio_tk_2972|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_2188|><|audio_tk_4550|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_1690|><|audio_tk_566|><|audio_tk_157|><|audio_tk_170|><|audio_tk_899|><|audio_tk_6294|><|audio_tk_6144|><|audio_tk_6144|><|audio_tk_6288|><|audio_tk_6003|><|audio_tk_5994|><|audio_tk_1392|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to provide you a summary of your in-network benefits?[SEP_1]<|audio_tk_2850|><|audio_tk_254|><|audio_tk_1757|><|audio_tk_1905|><|audio_tk_662|><|audio_tk_4295|><|audio_tk_2083|><|audio_tk_2002|><|audio_tk_1962|><|audio_tk_4994|><|audio_tk_5797|><|audio_tk_176|><|audio_tk_8|><|audio_tk_323|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_1393|><|audio_tk_6307|><|audio_tk_503|><|audio_tk_548|><|audio_tk_6227|><|audio_tk_5956|><|audio_tk_1217|><|audio_tk_5371|><|audio_tk_4589|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_659|><|audio_tk_2108|><|audio_tk_1597|><|audio_tk_1514|><|audio_tk_6045|><|audio_tk_5457|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6405|><|audio_tk_4589|><|audio_tk_1538|><|audio_tk_1295|><|audio_tk_5912|><|audio_tk_5984|><|audio_tk_3875|><|audio_tk_1685|><|audio_tk_6050|><|audio_tk_6045|><|audio_tk_1217|><|audio_tk_2108|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5921|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6067|><|audio_tk_1941|><|audio_tk_726|><|audio_tk_483|><|audio_tk_4128|><|audio_tk_4609|><|audio_tk_4467|><|audio_tk_740|><|audio_tk_3944|><|audio_tk_6236|><|audio_tk_3842|><|audio_tk_170|><|audio_tk_251|><|audio_tk_1223|><|audio_tk_4582|><|audio_tk_3129|><|audio_tk_2185|><|audio_tk_5343|><|audio_tk_4916|><|audio_tk_2704|><|audio_tk_6309|><|audio_tk_5814|><|audio_tk_1356|><|audio_tk_249|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_5037|><|audio_tk_256|><|audio_tk_480|><|audio_tk_483|><|audio_tk_4116|><|audio_tk_5583|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5154|><|audio_tk_5872|><|audio_tk_5863|><|audio_tk_5863|><|audio_tk_3674|><|audio_tk_3674|><|audio_tk_2945|><|audio_tk_2242|><|audio_tk_31|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|>[SEP_2]<|im_end|>
<|im_start|>agent
OK, is there anything else I can help you with?[SEP_1]<|audio_tk_2850|><|audio_tk_4386|><|audio_tk_5424|><|audio_tk_4187|><|audio_tk_8|><|audio_tk_2411|><|audio_tk_3134|><|audio_tk_6040|><|audio_tk_5283|><|audio_tk_5283|><|audio_tk_6013|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_136|><|audio_tk_28|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2350|><|audio_tk_4105|><|audio_tk_1812|><|audio_tk_4131|><|audio_tk_1311|><|audio_tk_6303|><|audio_tk_6065|><|audio_tk_5192|><|audio_tk_4545|><|audio_tk_5581|><|audio_tk_483|><|audio_tk_4358|><|audio_tk_1442|><|audio_tk_276|><|audio_tk_516|><|audio_tk_6535|><|audio_tk_1208|><|audio_tk_155|><|audio_tk_6041|><|audio_tk_2402|><|audio_tk_5635|><|audio_tk_4168|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4992|><|audio_tk_5554|><|audio_tk_170|><|audio_tk_197|><|audio_tk_3870|><|audio_tk_483|><|audio_tk_4599|><|audio_tk_4535|><|audio_tk_5636|><|audio_tk_1223|><|audio_tk_521|><|audio_tk_1901|><|audio_tk_2162|><|audio_tk_1757|><|audio_tk_3944|><|audio_tk_6312|><|audio_tk_5814|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]

<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6057|><|audio_tk_4115|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1433|><|audio_tk_1843|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_818|><|audio_tk_4544|><|audio_tk_4517|><|audio_tk_4670|><|audio_tk_4640|><|audio_tk_5635|><|audio_tk_4167|><|audio_tk_6315|><|audio_tk_965|><|audio_tk_74|><|audio_tk_512|><|audio_tk_1223|><|audio_tk_6040|><|audio_tk_6293|><|audio_tk_4349|><|audio_tk_1052|><|audio_tk_4291|><|audio_tk_4609|><|audio_tk_2399|><|audio_tk_4588|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4887|><|audio_tk_4593|><|audio_tk_4581|><|audio_tk_4588|><|audio_tk_4638|><|audio_tk_6093|><|audio_tk_6093|><|audio_tk_2955|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to provide you a summary of your in-network benefits?[SEP_1]<|audio_tk_2850|><|audio_tk_254|><|audio_tk_1757|><|audio_tk_1905|><|audio_tk_662|><|audio_tk_4295|><|audio_tk_2083|><|audio_tk_2002|><|audio_tk_1962|><|audio_tk_4994|><|audio_tk_5797|><|audio_tk_176|><|audio_tk_8|><|audio_tk_323|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_1393|><|audio_tk_6307|><|audio_tk_503|><|audio_tk_548|><|audio_tk_6227|><|audio_tk_5956|><|audio_tk_1217|><|audio_tk_5371|><|audio_tk_4589|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_659|><|audio_tk_2108|><|audio_tk_1597|><|audio_tk_1514|><|audio_tk_6045|><|audio_tk_5457|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6405|><|audio_tk_4589|><|audio_tk_1538|><|audio_tk_1295|><|audio_tk_5912|><|audio_tk_5984|><|audio_tk_3875|><|audio_tk_1685|><|audio_tk_6050|><|audio_tk_6045|><|audio_tk_1217|><|audio_tk_2108|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5921|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6067|><|audio_tk_1941|><|audio_tk_726|><|audio_tk_483|><|audio_tk_4128|><|audio_tk_4609|><|audio_tk_4467|><|audio_tk_740|><|audio_tk_3944|><|audio_tk_6236|><|audio_tk_3842|><|audio_tk_170|><|audio_tk_251|><|audio_tk_1223|><|audio_tk_4582|><|audio_tk_3129|><|audio_tk_2185|><|audio_tk_5343|><|audio_tk_4916|><|audio_tk_2704|><|audio_tk_6309|><|audio_tk_5814|><|audio_tk_1356|><|audio_tk_249|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_5037|><|audio_tk_256|><|audio_tk_480|><|audio_tk_483|><|audio_tk_4116|><|audio_tk_5583|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5154|><|audio_tk_5872|><|audio_tk_5863|><|audio_tk_5863|><|audio_tk_3674|><|audio_tk_3674|><|audio_tk_2945|><|audio_tk_2242|><|audio_tk_31|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|>[SEP_2]<|im_end|>
<|im_start|>agent
OK, is there anything else I can help you with?[SEP_1]<|audio_tk_2850|><|audio_tk_4386|><|audio_tk_5424|><|audio_tk_4187|><|audio_tk_8|><|audio_tk_2411|><|audio_tk_3134|><|audio_tk_6040|><|audio_tk_5283|><|audio_tk_5283|><|audio_tk_6013|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_136|><|audio_tk_28|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2350|><|audio_tk_4105|><|audio_tk_1812|><|audio_tk_4131|><|audio_tk_1311|><|audio_tk_6303|><|audio_tk_6065|><|audio_tk_5192|><|audio_tk_4545|><|audio_tk_5581|><|audio_tk_483|><|audio_tk_4358|><|audio_tk_1442|><|audio_tk_276|><|audio_tk_516|><|audio_tk_6535|><|audio_tk_1208|><|audio_tk_155|><|audio_tk_6041|><|audio_tk_2402|><|audio_tk_5635|><|audio_tk_4168|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4992|><|audio_tk_5554|><|audio_tk_170|><|audio_tk_197|><|audio_tk_3870|><|audio_tk_483|><|audio_tk_4599|><|audio_tk_4535|><|audio_tk_5636|><|audio_tk_1223|><|audio_tk_521|><|audio_tk_1901|><|audio_tk_2162|><|audio_tk_1757|><|audio_tk_3944|><|audio_tk_6312|><|audio_tk_5814|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]<|audio_tk_5037|><|audio_tk_328|><|audio_tk_480|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5826|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5155|><|audio_tk_5884|><|audio_tk_5845|><|audio_tk_5834|><|audio_tk_3674|><|audio_tk_2972|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_2188|><|audio_tk_4550|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_1690|><|audio_tk_566|><|audio_tk_157|><|audio_tk_170|><|audio_tk_899|><|audio_tk_6294|><|audio_tk_6144|><|audio_tk_6144|><|audio_tk_6288|><|audio_tk_6003|><|audio_tk_5994|><|audio_tk_1392|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you for calling Baymax Health![SEP_1]

<|audio_tk_2850|><|audio_tk_2322|><|audio_tk_4600|><|audio_tk_4856|><|audio_tk_1958|><|audio_tk_4136|><|audio_tk_5982|><|audio_tk_188|><|audio_tk_3086|><|audio_tk_3707|><|audio_tk_5975|><|audio_tk_6304|><|audio_tk_4349|><|audio_tk_1433|><|audio_tk_573|><|audio_tk_654|><|audio_tk_3567|><|audio_tk_6066|><|audio_tk_5310|><|audio_tk_5283|><|audio_tk_6013|><|audio_tk_3836|><|audio_tk_1649|>[SEP_2]

<|im_start|>user
I recently got married and got the benefits through my spouse group plan. I want to check if my plan is active.[SEP_1]<|audio_tk_3507|><|audio_tk_4466|><|audio_tk_2912|><|audio_tk_5815|><|audio_tk_2084|><|audio_tk_1499|><|audio_tk_1475|><|audio_tk_1682|><|audio_tk_2162|><|audio_tk_3376|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4362|><|audio_tk_21|><|audio_tk_747|><|audio_tk_4176|><|audio_tk_4106|><|audio_tk_1154|><|audio_tk_170|><|audio_tk_3085|><|audio_tk_4508|><|audio_tk_2564|><|audio_tk_4805|><|audio_tk_2191|><|audio_tk_53|><|audio_tk_809|><|audio_tk_6058|><|audio_tk_6067|><|audio_tk_6074|><|audio_tk_5894|><|audio_tk_6308|><|audio_tk_6050|><|audio_tk_4106|><|audio_tk_4349|><|audio_tk_2121|><|audio_tk_1411|><|audio_tk_135|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_5067|><|audio_tk_483|><|audio_tk_157|><|audio_tk_170|><|audio_tk_6243|><|audio_tk_2564|><|audio_tk_5012|><|audio_tk_519|><|audio_tk_519|><|audio_tk_6540|><|audio_tk_1241|><|audio_tk_503|><|audio_tk_1231|><|audio_tk_4581|><|audio_tk_5313|><|audio_tk_1455|><|audio_tk_6309|><|audio_tk_1244|><|audio_tk_2729|><|audio_tk_3490|><|audio_tk_6039|><|audio_tk_3813|><|audio_tk_492|><|audio_tk_2700|><|audio_tk_4860|><|audio_tk_600|><|audio_tk_2652|><|audio_tk_3788|><|audio_tk_1844|><|audio_tk_1843|><|audio_tk_323|><|audio_tk_3236|><|audio_tk_2348|><|audio_tk_4124|><|audio_tk_1685|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4860|><|audio_tk_503|><|audio_tk_1223|><|audio_tk_5316|><|audio_tk_6385|><|audio_tk_4187|><|audio_tk_2004|><|audio_tk_4860|><|audio_tk_4731|><|audio_tk_2357|><|audio_tk_3005|><|audio_tk_1574|><|audio_tk_3761|><|audio_tk_3649|><|audio_tk_503|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3906|><|audio_tk_2319|><|audio_tk_6040|><|audio_tk_5311|><|audio_tk_2398|><|audio_tk_2400|><|audio_tk_240|><|audio_tk_156|><|audio_tk_58|><|audio_tk_1|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_4455|><|audio_tk_4802|><|audio_tk_4852|><|audio_tk_5971|><|audio_tk_749|><|audio_tk_3953|><|audio_tk_2750|><|audio_tk_1455|><|audio_tk_5820|><|audio_tk_1419|><|audio_tk_653|><|audio_tk_5054|><|audio_tk_4838|><|audio_tk_5583|><|audio_tk_4856|><|audio_tk_3138|><|audio_tk_170|><|audio_tk_437|><|audio_tk_4105|><|audio_tk_515|><|audio_tk_500|><|audio_tk_1052|><|audio_tk_2429|><|audio_tk_6293|><|audio_tk_1069|><|audio_tk_521|><|audio_tk_2488|><|audio_tk_3168|><|audio_tk_5634|><|audio_tk_5337|><|audio_tk_6068|><|audio_tk_4851|><|audio_tk_1212|><|audio_tk_6303|><|audio_tk_3876|><|audio_tk_6318|><|audio_tk_5589|><|audio_tk_4539|><|audio_tk_4455|><|audio_tk_4799|><|audio_tk_4610|><|audio_tk_4613|><|audio_tk_4525|><|audio_tk_143|><|audio_tk_655|><|audio_tk_654|><|audio_tk_3807|><|audio_tk_6003|><|audio_tk_6009|><|audio_tk_3652|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2731|>[SEP_2]<|im_end|>
<|im_start|>agent
Congratulations![SEP_1]<|audio_tk_5037|><|audio_tk_4571|><|audio_tk_4516|><|audio_tk_3057|><|audio_tk_75|><|audio_tk_73|><|audio_tk_908|><|audio_tk_1466|><|audio_tk_3788|><|audio_tk_5317|><|audio_tk_4829|><|audio_tk_5090|><|audio_tk_681|><|audio_tk_653|><|audio_tk_5057|><|audio_tk_4326|><|audio_tk_6384|><|audio_tk_1719|><|audio_tk_3897|><|audio_tk_6282|><|audio_tk_4106|><|audio_tk_1919|><|audio_tk_5057|><|audio_tk_5054|><|audio_tk_6244|><|audio_tk_5289|><|audio_tk_3750|><|audio_tk_78|><|audio_tk_78|><|audio_tk_78|><|audio_tk_3402|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4971|>[SEP_2]<|im_end|>
<|im_start|>agent
I would be glad to help you![SEP_1]<|audio_tk_5037|><|audio_tk_491|><|audio_tk_271|><|audio_tk_28|><|audio_tk_2187|><|audio_tk_4469|><|audio_tk_2615|><|audio_tk_4829|><|audio_tk_6294|><|audio_tk_740|><|audio_tk_2000|><|audio_tk_4350|><|audio_tk_673|><|audio_tk_512|><|audio_tk_1961|><|audio_tk_1919|><|audio_tk_1883|><|audio_tk_179|><|audio_tk_3085|><|audio_tk_5868|><|audio_tk_1710|><|audio_tk_4641|><|audio_tk_4586|><|audio_tk_4829|><|audio_tk_5095|><|audio_tk_1392|><|audio_tk_654|><|audio_tk_2865|><|audio_tk_6312|><|audio_tk_5328|><|audio_tk_4590|><|audio_tk_4525|><|audio_tk_4906|><|audio_tk_6355|><|audio_tk_494|><|audio_tk_521|><|audio_tk_1868|><|audio_tk_1631|><|audio_tk_6023|><|audio_tk_6034|><|audio_tk_5890|><|audio_tk_2972|>[SEP_2]<|im_end|>
<|im_start|>agent
In order to verify who you are, please provide your date of birth.[SEP_1]<|audio_tk_3507|><|audio_tk_3080|><|audio_tk_6058|><|audio_tk_483|><|audio_tk_5884|><|audio_tk_6122|><|audio_tk_5660|><|audio_tk_1394|><|audio_tk_6551|><|audio_tk_4364|><|audio_tk_655|><|audio_tk_2892|><|audio_tk_6279|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_5997|><|audio_tk_6032|><|audio_tk_6317|><|audio_tk_6560|><|audio_tk_5740|><|audio_tk_3217|><|audio_tk_4916|><|audio_tk_5605|><|audio_tk_2321|><|audio_tk_4829|><|audio_tk_6032|><|audio_tk_3134|><|audio_tk_2326|><|audio_tk_1759|><|audio_tk_1999|><|audio_tk_1442|><|audio_tk_1424|><|audio_tk_1676|><|audio_tk_1486|><|audio_tk_3674|><|audio_tk_6122|><|audio_tk_4670|><|audio_tk_4670|><|audio_tk_4508|><|audio_tk_5291|><|audio_tk_6047|><|audio_tk_6038|><|audio_tk_3140|><|audio_tk_136|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_247|><|audio_tk_493|><|audio_tk_628|><|audio_tk_2484|><|audio_tk_4140|><|audio_tk_1919|><|audio_tk_1442|><|audio_tk_2052|><|audio_tk_4944|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_6461|><|audio_tk_1744|><|audio_tk_1217|><|audio_tk_4669|><|audio_tk_4832|><|audio_tk_4856|><|audio_tk_6050|><|audio_tk_673|><|audio_tk_1379|><|audio_tk_3869|><|audio_tk_5975|><|audio_tk_673|><|audio_tk_663|><|audio_tk_2112|><|audio_tk_6041|><|audio_tk_4349|><|audio_tk_1917|><|audio_tk_2122|><|audio_tk_6072|><|audio_tk_1217|><|audio_tk_509|><|audio_tk_503|><|audio_tk_3896|><|audio_tk_5992|><|audio_tk_6065|><|audio_tk_6011|><|audio_tk_6011|><|audio_tk_3135|>[SEP_2]<|im_end|>
<|im_start|>user
Sure. My date of birth is January fourth, nineteen ninety one.[SEP_1]<|audio_tk_3507|><|audio_tk_2786|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5027|><|audio_tk_5758|><|audio_tk_5965|><|audio_tk_5966|><|audio_tk_5957|><|audio_tk_6038|><|audio_tk_6038|><|audio_tk_5309|><|audio_tk_3059|><|audio_tk_58|><|audio_tk_1|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_257|><|audio_tk_323|><|audio_tk_3239|><|audio_tk_4609|><|audio_tk_1649|><|audio_tk_663|><|audio_tk_1383|><|audio_tk_6023|><|audio_tk_6536|><|audio_tk_2121|><|audio_tk_4327|><|audio_tk_4281|><|audio_tk_1217|><|audio_tk_491|><|audio_tk_494|><|audio_tk_5867|><|audio_tk_5984|><|audio_tk_6218|><|audio_tk_4029|><|audio_tk_516|><|audio_tk_1248|><|audio_tk_3864|><|audio_tk_3969|><|audio_tk_3483|><|audio_tk_664|><|audio_tk_3566|><|audio_tk_6485|><|audio_tk_6031|><|audio_tk_5338|><|audio_tk_4851|><|audio_tk_237|><|audio_tk_1451|><|audio_tk_1840|><|audio_tk_1712|><|audio_tk_6151|><|audio_tk_6308|><|audio_tk_6308|><|audio_tk_1919|><|audio_tk_1676|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_3407|><|audio_tk_6140|><|audio_tk_6113|><|audio_tk_5870|><|audio_tk_5957|><|audio_tk_6011|><|audio_tk_6027|><|audio_tk_2484|><|audio_tk_540|><|audio_tk_540|><|audio_tk_2568|><|audio_tk_138|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_247|><|audio_tk_348|><|audio_tk_240|><|audio_tk_1941|><|audio_tk_4586|><|audio_tk_5824|><|audio_tk_2180|><|audio_tk_537|><|audio_tk_681|><|audio_tk_4837|><|audio_tk_1190|><|audio_tk_2171|><|audio_tk_1207|><|audio_tk_483|><|audio_tk_483|><|audio_tk_2428|><|audio_tk_2426|><|audio_tk_4115|><|audio_tk_483|><|audio_tk_1393|><|audio_tk_2171|><|audio_tk_1489|><|audio_tk_749|><|audio_tk_3647|><|audio_tk_2261|><|audio_tk_2267|><|audio_tk_2427|><|audio_tk_3828|><|audio_tk_240|><|audio_tk_159|><|audio_tk_75|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you! I can confirm your coverage is effective as of June first, twenty twenty-five, and you are enrolled in the PPO plus plan.[SEP_1]<|audio_tk_3507|><|audio_tk_492|><|audio_tk_6276|><|audio_tk_6311|><|audio_tk_1451|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1874|><|audio_tk_3809|><|audio_tk_5995|><|audio_tk_5866|><|audio_tk_3674|><|audio_tk_55|><|audio_tk_245|><|audio_tk_244|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2188|><|audio_tk_4469|><|audio_tk_2618|><|audio_tk_4829|><|audio_tk_4349|><|audio_tk_170|><|audio_tk_2411|><|audio_tk_3620|><|audio_tk_645|><|audio_tk_559|><|audio_tk_197|><|audio_tk_2410|><|audio_tk_6546|><|audio_tk_726|><|audio_tk_1048|><|audio_tk_2729|><|audio_tk_4862|><|audio_tk_5966|><|audio_tk_5984|><|audio_tk_6308|><|audio_tk_4040|><|audio_tk_566|><|audio_tk_1208|><|audio_tk_1652|><|audio_tk_6065|><|audio_tk_5948|><|audio_tk_89|><|audio_tk_4571|><|audio_tk_4515|><|audio_tk_4768|><|audio_tk_4778|><|audio_tk_3896|><|audio_tk_3404|><|audio_tk_3788|><|audio_tk_6299|><|audio_tk_1650|><|audio_tk_671|><|audio_tk_6485|><|audio_tk_3867|><|audio_tk_4212|><|audio_tk_4131|><|audio_tk_5919|><|audio_tk_2949|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_6495|><|audio_tk_5096|><|audio_tk_5574|><|audio_tk_170|><|audio_tk_654|><|audio_tk_1383|><|audio_tk_6033|><|audio_tk_6015|><|audio_tk_5919|><|audio_tk_1217|><|audio_tk_3000|><|audio_tk_4545|><|audio_tk_4828|><|audio_tk_5586|><|audio_tk_4131|><|audio_tk_4131|><|audio_tk_3759|><|audio_tk_1714|><|audio_tk_1217|><|audio_tk_673|><|audio_tk_3566|><|audio_tk_4298|><|audio_tk_1676|><|audio_tk_1840|><|audio_tk_2001|><|audio_tk_726|><|audio_tk_1129|><|audio_tk_2729|><|audio_tk_2729|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_6227|><|audio_tk_6218|><|audio_tk_4111|><|audio_tk_5049|><|audio_tk_4941|><|audio_tk_654|><|audio_tk_709|><|audio_tk_2243|><|audio_tk_3683|><|audio_tk_4691|><|audio_tk_1698|><|audio_tk_2185|><|audio_tk_2180|><|audio_tk_1900|><|audio_tk_682|><|audio_tk_4516|><|audio_tk_3683|><|audio_tk_4451|><|audio_tk_969|><|audio_tk_1931|><|audio_tk_2180|><|audio_tk_2326|><|audio_tk_4916|><|audio_tk_5606|><|audio_tk_4508|><|audio_tk_4508|><|audio_tk_4589|><|audio_tk_4562|><|audio_tk_4557|><|audio_tk_6005|><|audio_tk_6022|><|audio_tk_1244|><|audio_tk_4916|><|audio_tk_2328|><|audio_tk_109|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_2268|><|audio_tk_4554|><|audio_tk_5581|><|audio_tk_237|><|audio_tk_478|><|audio_tk_2153|><|audio_tk_1759|><|audio_tk_3944|><|audio_tk_5669|><|audio_tk_5750|><|audio_tk_6308|><|audio_tk_6316|><|audio_tk_3885|><|audio_tk_484|><|audio_tk_1535|><|audio_tk_1493|><|audio_tk_6128|><|audio_tk_6364|><|audio_tk_6355|><|audio_tk_6373|><|audio_tk_1965|><|audio_tk_660|><|audio_tk_6225|><|audio_tk_402|><|audio_tk_78|><|audio_tk_6180|><|audio_tk_988|><|audio_tk_494|><|audio_tk_2492|><|audio_tk_2405|><|audio_tk_2171|><|audio_tk_2171|><|audio_tk_494|><|audio_tk_2735|><|audio_tk_3380|><|audio_tk_2171|><|audio_tk_1892|><|audio_tk_6283|><|audio_tk_4668|><|audio_tk_6367|><|audio_tk_3701|><|audio_tk_494|><|audio_tk_548|><|audio_tk_2488|><|audio_tk_1953|><|audio_tk_4666|><|audio_tk_4832|><|audio_tk_4614|><|audio_tk_4887|><|audio_tk_4941|><|audio_tk_251|><|audio_tk_548|><|audio_tk_2458|><|audio_tk_3906|><|audio_tk_2320|><|audio_tk_5310|><|audio_tk_5311|><|audio_tk_2397|><|audio_tk_2401|><|audio_tk_969|><|audio_tk_240|><|audio_tk_156|>[SEP_2]<|im_end|>
<|im_start|>agent
Would you like me to provide you a summary of your in-network benefits?[SEP_1]<|audio_tk_2850|><|audio_tk_254|><|audio_tk_1757|><|audio_tk_1905|><|audio_tk_662|><|audio_tk_4295|><|audio_tk_2083|><|audio_tk_2002|><|audio_tk_1962|><|audio_tk_4994|><|audio_tk_5797|><|audio_tk_176|><|audio_tk_8|><|audio_tk_323|><|audio_tk_1937|><|audio_tk_2171|><|audio_tk_1393|><|audio_tk_6307|><|audio_tk_503|><|audio_tk_548|><|audio_tk_6227|><|audio_tk_5956|><|audio_tk_1217|><|audio_tk_5371|><|audio_tk_4589|><|audio_tk_4829|><|audio_tk_6293|><|audio_tk_1398|><|audio_tk_659|><|audio_tk_2108|><|audio_tk_1597|><|audio_tk_1514|><|audio_tk_6045|><|audio_tk_5457|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_6405|><|audio_tk_4589|><|audio_tk_1538|><|audio_tk_1295|><|audio_tk_5912|><|audio_tk_5984|><|audio_tk_3875|><|audio_tk_1685|><|audio_tk_6050|><|audio_tk_6045|><|audio_tk_1217|><|audio_tk_2108|><|audio_tk_1649|><|audio_tk_6056|><|audio_tk_5921|><|audio_tk_2350|><|audio_tk_3080|><|audio_tk_6067|><|audio_tk_1941|><|audio_tk_726|><|audio_tk_483|><|audio_tk_4128|><|audio_tk_4609|><|audio_tk_4467|><|audio_tk_740|><|audio_tk_3944|><|audio_tk_6236|><|audio_tk_3842|><|audio_tk_170|><|audio_tk_251|><|audio_tk_1223|><|audio_tk_4582|><|audio_tk_3129|><|audio_tk_2185|><|audio_tk_5343|><|audio_tk_4916|><|audio_tk_2704|><|audio_tk_6309|><|audio_tk_5814|><|audio_tk_1356|><|audio_tk_249|><|audio_tk_486|><|audio_tk_4860|><|audio_tk_4887|><|audio_tk_4887|>[SEP_2]<|im_end|>
<|im_start|>user
No.[SEP_1]<|audio_tk_5037|><|audio_tk_256|><|audio_tk_480|><|audio_tk_483|><|audio_tk_4116|><|audio_tk_5583|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5154|><|audio_tk_5872|><|audio_tk_5863|><|audio_tk_5863|><|audio_tk_3674|><|audio_tk_3674|><|audio_tk_2945|><|audio_tk_2242|><|audio_tk_31|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|><|audio_tk_274|>[SEP_2]<|im_end|>
<|im_start|>agent
OK, is there anything else I can help you with?[SEP_1]<|audio_tk_2850|><|audio_tk_4386|><|audio_tk_5424|><|audio_tk_4187|><|audio_tk_8|><|audio_tk_2411|><|audio_tk_3134|><|audio_tk_6040|><|audio_tk_5283|><|audio_tk_5283|><|audio_tk_6013|><|audio_tk_3836|><|audio_tk_3134|><|audio_tk_136|><|audio_tk_28|><|audio_tk_27|><|audio_tk_27|><|audio_tk_27|><|audio_tk_28|><|audio_tk_28|><|audio_tk_1|><|audio_tk_1|><|audio_tk_2350|><|audio_tk_4105|><|audio_tk_1812|><|audio_tk_4131|><|audio_tk_1311|><|audio_tk_6303|><|audio_tk_6065|><|audio_tk_5192|><|audio_tk_4545|><|audio_tk_5581|><|audio_tk_483|><|audio_tk_4358|><|audio_tk_1442|><|audio_tk_276|><|audio_tk_516|><|audio_tk_6535|><|audio_tk_1208|><|audio_tk_155|><|audio_tk_6041|><|audio_tk_2402|><|audio_tk_5635|><|audio_tk_4168|><|audio_tk_4887|><|audio_tk_4860|><|audio_tk_4992|><|audio_tk_5554|><|audio_tk_170|><|audio_tk_197|><|audio_tk_3870|><|audio_tk_483|><|audio_tk_4599|><|audio_tk_4535|><|audio_tk_5636|><|audio_tk_1223|><|audio_tk_521|><|audio_tk_1901|><|audio_tk_2162|><|audio_tk_1757|><|audio_tk_3944|><|audio_tk_6312|><|audio_tk_5814|><|audio_tk_3300|>[SEP_2]<|im_end|>
<|im_start|>user
No, I'm good.[SEP_1]<|audio_tk_5037|><|audio_tk_328|><|audio_tk_480|><|audio_tk_483|><|audio_tk_2185|><|audio_tk_5826|><|audio_tk_5019|><|audio_tk_4938|><|audio_tk_5424|><|audio_tk_5155|><|audio_tk_5884|><|audio_tk_5845|><|audio_tk_5834|><|audio_tk_3674|><|audio_tk_2972|><|audio_tk_2242|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_28|><|audio_tk_2188|><|audio_tk_4550|><|audio_tk_2645|><|audio_tk_4851|><|audio_tk_1690|><|audio_tk_566|><|audio_tk_157|><|audio_tk_170|><|audio_tk_899|><|audio_tk_6294|><|audio_tk_6144|><|audio_tk_6144|><|audio_tk_6288|><|audio_tk_6003|><|audio_tk_5994|><|audio_tk_1392|>[SEP_2]<|im_end|>
<|im_start|>agent
Thank you for calling Baymax Health![SEP_1]<|audio_tk_5037|><|audio_tk_492|><|audio_tk_6057|><|audio_tk_4115|><|audio_tk_641|><|audio_tk_197|><|audio_tk_434|><|audio_tk_1433|><|audio_tk_1843|><|audio_tk_4916|><|audio_tk_5597|><|audio_tk_5993|><|audio_tk_818|><|audio_tk_4544|><|audio_tk_4517|><|audio_tk_4670|><|audio_tk_4640|><|audio_tk_5635|><|audio_tk_4167|><|audio_tk_6315|><|audio_tk_965|><|audio_tk_74|><|audio_tk_512|><|audio_tk_1223|><|audio_tk_6040|><|audio_tk_6293|><|audio_tk_4349|><|audio_tk_1052|><|audio_tk_4291|><|audio_tk_4609|><|audio_tk_2399|><|audio_tk_4588|><|audio_tk_170|><|audio_tk_4489|><|audio_tk_4887|><|audio_tk_4593|><|audio_tk_4581|><|audio_tk_4588|><|audio_tk_4638|><|audio_tk_6093|><|audio_tk_6093|><|audio_tk_2955|>[SEP_2]<|im_end|>
<|im_start|>agent
Have a great day![SEP_1]